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We know how to recognize good behavior. We write solid EPRs, express our gratitude in Letters of Appreciation, or submit deserving members for medals. But how do we deal with bad behavior? What instruments of military law are available for counseling Airmen and correcting improper behavior? There are a range of options available from verbal counseling to Article 15s to administrative discharge. In general, most of us only have to deal with those methods appropriate for correcting behavior at the workcenter level. These administrative tools, in order of rising level of seriousness, are:
Verbal Counseling
Letter of Counseling (LOC)
Letter of Admonition (LOA)
Letter of Reprimand (LOR)
Any supervisor can issue Letters of Counseling, Admonition, and Reprimand. These actions are intended to correct improper behavior exhibited on or off-duty. It's preferred by all concerned that misconduct be addressed at the lowest possible level for three reasons. First, this makes it possible to address the infraction as soon as it occurs because all the coordination is in-house. Second, addressing discipline issues at the lowest level allows the supervisor to maintain control of the situation. If circumstances cause the First Sergeant or Commander to get involved, the supervisor rapidly loses control and the subject of the action will often face more serious punishment than would otherwise be necessary. And third, quickly addressing questionable behavior at the workcenter level will help the offender realize that his actions are serious and objectionable. If conduct doesn't improve, it can then be escalated to higher levels.
Verbal counseling, LOCs, LOAs, and LORs at the workcenter level are a form of correction appropriate for correcting habits or shortcomings which are not necessarily criminal or illegal, but which can ultimately affect job performance, workcenter morale, and discipline. More serious offenses should be referred to the First Sergeant. The reference that

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