MGTS2606 Study notes Lecture 1: Basic Concepts Definitions of Communication Q. What is communication? • “Communication is a conscious or unconscious‚ intentional or unintentional process in which feelings and ideas are expressed as verbal and /or nonverbal messages; sent‚ received and comprehended” (Berko‚ Wolvin & Wolvin‚ 1998). • The process can be accidental (having no intent)‚ expressive (resulting from the emotional state of the person) or rhetorical (resulting from specific goals of the
Premium Communication
Chapter 6: Courage and Moral Leadership Your Leadership Challenge After reading this chapter‚ you should be able to: • Combine a rational approach to leadership with a concern for people and ethics. • Recognize your own stage of moral development and ways to accelerate your moral maturation. • Know and use mechanisms that enhance an ethical organizational culture. • Apply the principles of stewardship and servant leadership. • Recognize courage in others and
Premium Leadership Ethics
Management‚ Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education‚ Inc. publishing as Prentice Hall 1-1 • Explain why managers are important to organizations • Tell who managers are and where they work • Describe the functions‚ roles‚ and skills of managers • Describe the factors that are reshaping and redefining the manager’s job • Explain the value of studying management Management‚ Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson
Premium Strategic management Management Decision making
FACULTY OF ECONOMICS & BUSINESS Syllabus for MASTER OF BUSINESS ADMINISTRATION (Semester: I - IV) (Under Credit Based Continuous Evaluation Grading System) Examinations: 2012–13 GURU NANAK DEV UNIVERSITY AMRITSAR Note: Copy rights are reserved. Nobody is allowed to print it in any form. Defaulters will be prosecuted. 1 MBA (SEMESTER SYSTEM) (Under Credit Based Continuous Evaluation Grading System) Eligibility: The University shall undertake the instructions for Master’s Degree
Premium Management Marketing
Why study organisational behaviour? What frameworks are used to research organisational behaviour? Learning Outcomes Chapter 1 1.1 Define organisational behaviour and organisations‚ and discuss the importance of this field of inquiry. Organisational Behaviour is the study of what people think‚ feel and do in and around organisations. Organisations are groups of people who work interdependently towards some purpose. OB theories help people to: 1. make sense of the work place 2. question
Premium Ethics Big Five personality traits
S NAKES IN SUITS When Psychopaths Go to Work Paul Babiak‚ Ph.D.‚ and Robert D. Hare‚ Ph.D. In memory of Cheryl‚ and Paul C ONTENTS Preface Act I‚ Scene I - Grand Entrance 1. Nice Suit. Would a Snake Wear Such a Nice Suit? 2. Who Are These People? Act I‚ Scene II - Off and Running v 1 5 17 31 3. What You See May Not Be What You See 35 Act II‚ Scene I - Hail-Fellow-Well-Met 59 4. Psychopathic Manipulation: How Did He Do That? Act II‚ Scene II - Plucking the
Premium Psychopathy Antisocial personality disorder
Management R I C H A R D L . DA F T Vanderbilt University TE N TH E DI TI O N Australia • Brazil • Japan • Korea • Mexico • Singapore • Spain • United Kingdom • United States Copyright 2011 Cengage Learning. All Rights Reserved. May not be copied‚ scanned‚ or duplicated‚ in whole or in part. Due to electronic rights‚ some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning
Premium Management
P A R T 1 UNDERSTANDING THE WORKPLACE CHAPTER 1 What Is Organizational Behaviour? An organization decides it will hire people with few skills and job experience. What challenges might its managers face? 1 2 3 4 What is organizational behaviour? Isn’t organizational behaviour common sense? Or just like psychology? How does knowing about organizational behaviour make work and life more understandable? What challenges do managers and employees face in the workplace of the twenty-first
Premium Organizational studies and human resource management Organization Organizational studies
Organizational Behavior and Design Chapter 2 – Individual Behavior‚ Values & Personality MARS Model of Individual Behavior & Results (Pg 34) - Employee engagement covers all four MARS driven indv behavior and results - M (Motivation)‚ A (Ability)‚ R (Role Perceptions) and S (Situational Factors) have combined effect on individual performance o If any factor weakens‚ employee performance will decrease - [1] Personality‚ [2] values‚ [3] individual perceptions and learning‚ [4] emotions and attitudes
Premium Motivation Behavior Ethics
Fundamental issues in the ethics of marketing [edit]Frameworks of analysis for marketing ethically Possible frameworks: Value-oriented framework‚ analyzing ethical problems on the basis of the values which they infringe (e.g. honesty‚ autonomy‚ privacy‚ transparency). An example of such an approach is the AMAStatement of Ethics.[1] Stakeholder-oriented framework‚ analysing ethical problems on the basis of whom they affect (e.g. consumers‚ competitors‚ society as a whole). Process-oriented
Premium Business ethics Ethics Advertising