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Psy130 Chpt1-7 Study Material

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Psy130 Chpt1-7 Study Material
Why study organisational behaviour?
What frameworks are used to research organisational behaviour?

Learning Outcomes Chapter 1

1.1 Define organisational behaviour and organisations, and discuss the importance of this field of inquiry.

Organisational Behaviour is the study of what people think, feel and do in and around organisations. Organisations are groups of people who work interdependently towards some purpose.

OB theories help people to:
1. make sense of the work place
2. question and rebuild their personal mental models
3. get things done in organisations

Ob knowledge is for everyone, not just for managers. OB knowledge is important for the organisation’s financial health.

1.2 Compare and contrast the four current perspectives of organisational effectiveness.

The open system perspective views organisations as complex organisms that ‘live’ within external environment. They depend on the external environment for resources, then use organisational subsystems to transform those resources into outputs that are returned to the environment. Organisations receive feedback from the external environment to maintain a good fit with that environment. Fit occurs by adapting to the environment, managing the environment or moving to another environment.

According to the organisational learning perspective, organisational effectiveness depends on the organisation’s capacity to acquire, share, use and store valuable knowledge. The ability to acquire and use knowledge depends on the firm’s absorptive capacitity. Intelectual capacity consists of human capital, structural capital and relationship capital. Knoweldge is contained in the organisational memory; companies also selctivley unlearn.

The high-performance work practices (HPWP) perspectives identifies a bundle of systems and structures to leverage worforce potential. The most widely identified HPWPs are employee involvement, job autonomy, developing employee competencies and

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