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BEN Jerry S
Ben & Jerry’s: Preserving Mission and Brand within
Unilever

By,
Hemanth M udadla Elisa Vanzu lli You Qin Qin
Fayas Faro ok “We can build a ice cream plant at 1/3rd of the cost you built yours what we cant do is build a premium brand which is what you did”

Strengths: Product quality

Why
Acquisition

 Innovation
Brand
 Sensible to Nature
 Social Mission

Opportunities: Good topline but bad bottom line – Financial situation
 Ineffective operational efficiencies
 Organizational structure can be improved
 Strong growth potential in US and abroad

How did they handle acquisition
Pre- Acquisition
 Leave the brand name, image and social mission.
 Condition of employ contract: 2 years minimum
 Contribution to the foundation
 25% cash money for acquisition

After Acquisition
 Organization process
 Retaining most of the top executive
 Giving incentive while laying off employees
 Financial Transparency
 CEO working in the place and not from head quarters.

Yola’s Action
Plan

 Communication to employees management feelings

about

the

top

 Operating in premium range, brand building would be the best thing to have loyal customer
 So taking a stance is very important to maintain the brand image
 Given operation effectiveness is achieved so its time to move on to the roots that separate the company from others.  Achieve the informal company that gave rise to innovation and freedom

I took quite a big cut to come to Ben & Jerry’s, and I came because I had been working in corporate for years and I am sick of it. I wanted to see what was different , and it was very very very different

Is Ben and
Jerry’s still a responsible brand

YES
Example

In March 2009, "CyClone Dairy"[16] launched an advertising campaign and a website to promote its milk products, which purportedly came exclusively from cloned cows.[17] On April 1, 2009
(April Fool's Day), Ben & Jerry's announced that it was behind this fake company. Ben & Jerry's had created the

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