University of Greenwich – International Marketing and Operations Management MARK1121 Report – Sheraton Krabi Beach Resort Individual coursework Submitted by: Samir Tengli (000585975) 4/30/2010 Samir Tengli 000585975 International Marketing & Operations Management 30th April‚ 2010 Coursework Header Sheet 165725-45 Course Coursework Tutor MARK1121: Int ’l Mktg & Ops Mgt (15cr) Coursework S De Mel Course School/Level Assessment Weight Submission Deadline BU/PG 50.00%
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ENVIRONMENTAL ANALYSIS OF SHERATON KAMPALA HOTEL BY ISLAM NURDIN VU1209-0103 NOVEMBER 2012 TABLE OF CONTENT 1.0 BACKGROUND 2.0 INTERNAL ENVIRONMENT 2.1 Men 2.2 Market 2.3 Materials 2.4 Machinery 2.5 Money 3.0 EXTERNAL ENVIRONMENT 3.1 MICRO ENVIRONMENT 3.1.1 Customers 3.1.2 Publics 3.1.3 Competitors 3.1.4 Suppliers 3.1.5 Marketing intermediaries 3.2 MACRO ENVIRONMENT 3.2.1 Political factors 3.2.2 Economic factors 3.2.3 Social-cultural factors 3
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81202-2AMarketing Background Sheraton Hotels is the largest hotel chains of Starwood Hotel Group brand‚ it is also the Group’s second oldest hotel brands. Sheraton brand has been an attempt to maintain a high-quality image of the Sheraton Hotel in the world‚ more than half of local authorities selected for a five-star hotel. Sheraton headquarters in New York‚ White Plains. Mission statement "Starwood’s mission is to consistently exceed our guests’ expectations in terms of the products and services
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Sheraton in the Park Executive Summary One of the most noticed hospitality service providers is known by the name of SHERATON with an absolute commitment to customer satisfaction‚ this five star hotel is a great destination as a accommodation service provider‚ owned by Starwood Hotels and Resorts chain‚ every guest notice the innovative designs and marketing procedures that Starwood Hotels and Resorts does‚ but the most important and to complement all others efforts and that customer will not
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PART A- INTRODUCTION Sheraton is Starwood’s ’flagship’ brand‚ providing luxury hotel and resort accommodation. The origins of Sheraton date back to 1937 when the company’s founders‚ Ernest Henderson and Robert Moore‚ acquired their first hotel in Springfield‚ Massachusetts. Sheraton is Part of Starwood Hotels & Resorts Worldwide‚ Inc. Starwood Hotels & Resorts Worldwide‚ Inc. is one of the leading hotel and leisure companies in the world with 1‚169 properties in nearly 100 countries and 171
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important questions the marketing manager must answer to design a winning marketing strategy. How does the manager go about answering these questions Chapter 1 Review Notes 1. Define marketing and discuss how it is more than just “telling and selling.” Marketing is managing profitable customer relationships. The twofold goal of marketing is to attract new customers by promising superior value and to keep and grow current customers by delivering satisfaction. Hence‚ marketing is defined as the process
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Introduction: "Marketing is marketing‚ irrespective of the product or marketplace". This is a theme common to many introductory marketing texts and degree courses. The two most common exceptions cited to this proposition are buying behavior models between consumers and business buyers and the extended ingredients of the services marketing mix. While the overall sentiments of marketing hold true across product and market boundaries‚ perhaps the differences are in fact more marked? Intends to spark
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In the first week of October‚My Friends and I had got a great opportunity to visit Sheraton Grand Sukhumvit ‚Bangkok. This hotel is considered to be five starts hotel which located in the heart of Sukhumvit road. Moreover‚ they also receive a lot of accolades and awards. Talking about the activities that I had a chance to observe and learn‚ I had learned so many things.First ‚ thing that learned was about how to make a cocktail and it is one of my favorite.this activities was interesting
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Authors xvi 1. Introduction: Marketing for Hospitality and Tourism CHAPTER OBJECTIVES CUSTOMER ORIENTATION WHAT IS HOSPITALITY AND TOURISM MARKETING? MARKETING IN THE HOSPITALITY INDUSTRY Importance of Marketing Tourism Marketing MARKETING HIGHLIGHT 1-1 Needs‚ Wants‚ and Demands Products Value‚ Satisfaction‚ and Quality Exchange‚ Transactions‚ and Relationships Markets MARKETING HIGHLIGHT 1-2: UNDESIRABLE CUSTOMERS Marketing MARKETING MANAGEMENT MARKETING MANAGEMENT PHILOSOPHIES Manufacturing
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Manual on Elective III – Hospitality Marketing By Amy Tan‚ Ph.D. Eliza Ching-Yick Tse‚ Ph.D. Cynthia Ling Wong‚ M.S. School of Hotel and Tourism Management The Chinese University of Hong Kong Hospitality Marketing Copyright © The Government of the Hong Kong Special Administrative Region All rights reserved. The copyright of this manual belongs to the Government of the Hong Kong Special Administrative Region. Commercial use is strictly prohibited. Offenders will be liable to legal
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