Provide Reception Services 1 Understand the purpose of reception services in a business environment: 1.1 Explain the purpose of the receptionist role as the first point of contact between the public/client and an organisation: The receptionist that the customer meets/speaks to first needs to give a good impression of the company‚ they need to appear very professional‚ this can be portrayed in many different ways including personal appearance and how you are seen to act towards customers. If on
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there was terrible reception. To make matters even worse‚ the beach was closed on both Friday and Saturday. On Sunday‚ when it finally opened again‚ it was time for me to leave. Due to this apparent false advertising‚ I asked the front desk receptionist‚ Ms Patsy DeBuck‚ if I could talk with the manager. She informed me that you were at a conference and would not be back until Monday‚ and she advised that I send you a letter with my concerns. Although there is no way to make up for my very
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The Reluctant Receptionist Why was it important to be specific when describing job duties? The importance of being specific when describing job duties is very important. Having a well effectively developed employee job description is a communication tool between the employee and employer and it can determine the success between the employee and employer. Having a poorly written job description can add confusion to the workplace‚ also a lack of communication from the company. People working
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Chapter One Introduction To provide the reader with useful background information‚ I start this report with geographical location‚ some information on the region where Sophia Country Club is situated. After that‚ an introduction of the hotel includes its brief history‚ owners‚ number of staff members‚ room facilities and restaurant environment. Furthermore‚ I make a brief statement of the job roles that I have when doing this internship. Moreover‚ I will elaborate on what I have learnt
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RECEPTIONIST ROLE/POSITIVE IMAGE What Emergency procedures are carried at the reception? A building’s reception desk is the information hub to all of its operations. It is not only a place to check in for your appointment‚ but can become vital in an emergency. During an emergency‚ the receptionist receives pertinent information about the situation‚ and then disseminates that information to its proper recipient‚ bringing about a swift and proper conclusion to the incident. Immediately open
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The day seems like a giant blur to me. I remember my friends and I were playing outside and the day was reaching an end. For me‚ it was the end of 1st grade. My sister went back to our house on her scooter to get something. For her it was the end of 2nd grade. She was going pretty fast and the next thing I see is her scooter flipping over a crack and her landing face-first on the hard cement sidewalk. I thought it looked pretty painful‚ so I rushed over to see what kind of condition she was in.
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1.0 Front office department 1.1 Organisational chart [pic] 1.2 Duties of front office staff 1.2.1 Front office manager It is the basic function of the front office manager to directly supervise the front desk ‚ uniformed service the front desk ‚ uniformed services‚ PBX (private branch exchange ) and reservation departments on daily basis and to monitor guest services : (Deveau L.T. et.al‚1996).The person who responsible of all the function of the front office. Basically
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CU698 Provide Reception Services 1.1 There are many purposes to a receptionist role especially being the first point of call between the company and the client/supplier. Being the first point of call is an important role because it helps the whole company. When a customer/supplier comes in a receptionist can get the correct member of staff for the person. Also it ensures that somebody knows who is in the building and has got them to sign in so the company had a record and it’s easier for people
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Alyssa Gonzales English IV- 5th May 27‚ 2013 Medical Assistant One Career choice for an individual to have as an option should be to become an Medical Assistant. It’s Not Something to make a living from but its one step into the medical field. Most people go for an R.N or even better for a Dr. Degree. But here is some information about Medical Assistants responsibilities‚ etc. Medical assistants have no formal education or training requirements although most have a high school diploma. Many receive
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Medical Tourism Medical tourism refers to the practice of a patient going for healthcare services to an area outside of his or her home country. In general‚ medical tourism is the act of going overseas to obtain medical‚ cosmetic or dental treatment in another country. Medical tourism has become very popular as more and more people realize the benefits it can give. Medical tourism is also regarded as Health Tourism‚ Medical Travel or Global Healthcare. One of the biggest benefits that medical
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