Functions of receptionist 9 Safety and Health 11 Conclusion 13 Appendices 14 Introduction This assignment is intended to look at the role of a receptionist and the reception area in Waterford College of Further education. I will be reviewing the general practice of a receptionist‚ the physical environment of the reception area‚ the role a receptionist plays within the college and health and safety within the reception area. Best Practice 1. Best Practice for a receptionist a.
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KSA Statements: Human Resource Receptionist Student Name | | | Task Statement(copy/paste all task statements here) | Knowledge(cognitive skill) | Skill(learned) | Ability(competence) | 1 | Answer incoming calls using a multi-line switchboard and forward to the correct employee. | Knowledge of a multi-line phone system | One year experience of being a Receptionist | Able to answer phones professionally | 2 | File staff records using system database in order to comply with company maintenance
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HISTORY AND PHYSICAL EXAMINATION or EMERGENCY DEPARTMENT TREATMENT RECORD Patient Name: Brenda C. Seggermen Patient ID: 903321 Date of Admission/Date of Arrival: 3/27/---- Admitting/Attending Physician: Alex McClure‚ MD Admitting Diagnosis: Ectopic pregnancy CHIEF COMPLAINT: The patient was admitting to the emergency room this morning complaining of abdominal pain. HISTORY OF PRESENT ILLNESS: The patient states that she has been having vaginal bleeding more like spotting
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of a receptionist which will include: Duties of a receptionist History of the receptionist sector Qualifications required to become a receptionist Responsibilities of a receptionist Pay and working conditions My work placement Personal qualities of a receptionist Job specifications for a receptionist Daily routine of a receptionist Internal factors affecting a business External factors affecting a business Employment opportunities for a receptionist Duties of a Receptionist The
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Martha Van Kempen Dr. Plunkett English 102 May 16‚ 20012 Final Project/Final Essay Rebecca Solnit and Howard Zinn are two very important people and have made a name for them throughout the world. They have also obtained several awards and have accomplished many achievements throughout their lives. Howard Zinn wrote many books and paved an important path for human rights activist. An interesting book he wrote is called “Passionate Declarations”‚ essays on war and
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Hotel Receptionist Hotel receptionists are the first point of contact for hotel guests. Hotel receptionists‚ like hostesses in a restaurant‚ are the first contact a person has when entering an establishment. A hotel receptionist gives a first impression of the entire hotel. Attentive‚ personable‚ professional and efficient service make a potential guest feel that they are making the right decision in staying in a particular hotel. A hotel receptionist
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Unit 27- understanding health and safety in the business workplace P1/M1 Hello I am Sophie-Louise Atkinson I am a receptionist at York College and in this report I will be telling you about legislation and regulations on health‚ safety and security‚ all these will impact on the job role of a receptionist. Health and safety in the workplace is very important because it ensures that the employees are working effectively with being hit with danger‚ one of the major legislations is the health and
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Demonstrated ability to maintain composure and work efficiently in a fast-paced environment while preserving strict confidentiality. Conducted patient interviews to elicit necessary information for registration‚ accurate prioritization‚ and to assist medical professionals in the triage process. Orchestrated hotel special events and reservations; managed customer relations and provided exemplary service to all customers. Management &
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P‚ 2000‚ p. 52). The specific responsibility of the reception supervisor is to guarantee the smooth running of the front desk. Apart from this overall duty‚ they would organize duty rotas‚ and handles complaints or difficult customers which a receptionist may not be able to
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Unit two: Principles of providing administrative services Section 1 – Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used. Feature | How / when used | 1. Answer phone | This is usually accessed by pressing the number 1. It enables you to access messages left to you by others | 2. Conference calls | This makes it possible to speak to more than one person
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