Behind the scenes of a great turnaround In Dean’s Innovative Leader Series presentation‚ Xerox Chairman and CEO Anne Mulcahy reveals leadership strategies that helped resuscitate the historic company As the chairman and CEO of Xerox‚ Anne Mulcahy was largely responsible for orchestrating what Money magazine called “the great turnaround story of the post-crash era.” By keeping the company steadfastly focused on customers and employees‚ she was able to lead Xerox away from the brink of collapse
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FROM SALES REP TO CEO Anne Mulcahy did not plan to be a business leader. She graduated from Marymount College with a BA degree in English and Journalism. She wanted to be an editor like her Father. Instead‚ her Brother convinced her to go to work for Xerox. Anne began working for Xerox in 1976 as a field sales representative. Over the years‚ she worked her way up the corporate ladder until in 2001 she became the first woman CEO of the company. When Anne became Xerox’s CEO in 2001‚ the company was
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CASE #1: Anne Mulcahy – Xerox CEO David Rieker Anne Mulcahy was an employee of Xerox for 24 years that she spent within Sales‚ Human Resources and served as the chief of staff for former CEO‚ Paul Allaire. At 47 years old‚ all of that changed when Mulcahy took over as the CEO of Xerox. She had an excellent reputation within the company but nobody‚ not even herself‚ had pinned her as the CEO type. Many companies still believe in the old adage‚ that the CEO has to be a strong willed male
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Case 1 MGMT 6150 Anne Mulcahy‚ Xerox CEO Fall 2013 Prepared by: H. Prepared for: Dr. Margaret M. Hopkins 09/10/2013 Fiedler’s Contingency Model: The Contingency Model that was developed by Fiedler’s and his associates was aimed to link the leadership style with the situation and circumstances surrounding each leader. (The Leadership Experience. p.68). Now will try to assess the leadership style of Anne Mulcahy to test the extent to which she was a relationship-oriented leader or a
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Graduated at Marymount College – BA in English and Journalism Got a position as a Field Representative for Xerox. 16 Years two children choosing Between family time or work time or finding a better opportunity – wanted reward for 16 years of work Vice President of Human Resources in 1992 Chief Staff Officer then to Senior Vice President Covered Operations in Xerox international areas: South America‚ Central America‚ Europe‚ Asia‚ Africa‚ and China President and Chief Operating
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1) What is the culture of the organization? It has been said that Xerox has a famously strong culture. It is a culture of integrity‚ openness‚ and inclusion. One of the defining characteristics of the Fortune 500 Company is passion. Passion for success‚ new ideas‚ customer service and passion within its employees. The Xerox culture is one of commitment to excellence‚ innovation and sustainability. Xerox operates on its core values of succeeding through satisfied customer‚ delivering quality and
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go‚ you won’t find many listed in the dictionary as a verb‚ an accomplishment of which Xerox is very dignified. Xerox is best known for its photographic‚ photocopying‚ printing machinery‚ and computer and peripheral equipment manufacturing. Though Xerox has been struggling in the business game as a result of restructuring disasters and difficulties‚ CEO Anne Mulcahy is doing her utmost best to see that Xerox make the transition from previously defunct to future dominant and global leader in the
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The Xerox Corporation The Xerox Corporation was incorporated ion April 18‚ 1906. The corporation is highly multinational oriented and is divided into four major segments; Document processing‚ insurance‚ third-party financing‚ and finally investment banking services. Xerox corporation operates in the Western hemisphere‚ while its subsidiaries‚ Rank Xerox Ltd.‚ operates in Europe‚ and Fuji Xerox which is responsible for the corporation’s operations in Pacific nations. Before the 1970’s Xerox pretty
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Strategic Mistakes by Xerox CEO "Xerox: The Copier Company" epitomizes one of the greatest strategic blunders in the history of high technology corporations. The legacy of C. Peter McColough’s tenure as CEO at Xerox was that he gave away the future of the company while he was at the helm. When McColough took over the reins of Xerox in 1968‚ Xerox was fully enjoying the 40-45% growth in their 80% copier dominated market share. McColough had the vision to see that in the office of the future‚ information
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TUGAS SISTEM PENGENDALIAN MANAJEMEN SOAL 1-4 Nama perusahaan : XEROX 1. Ringkasan dari sistem Pengendalian XEROX System pengendalian manajemen dimulai dari proses perencanaan masing-masing unit operasi dalam sebuah divisi bisnis atau divisi operasi konsumen dan mengembangkan rencana-rencana tahunan dan jangka panjangnya. Melalui LTQ (Leadership Through Quality) dan tolak ukur kompetitif manajemen melakukan ukuran-ukuran operasional seperti pangsa pasar‚ kepuasan konsumen dan berbagai statistika
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