Supermarket and Kroger Essay Example
The company I selected to analyze in terms of its management process is the Kroger Company. It is an American retail supermarket chain founded by Bernard Kroger in 1883 in Cincinnati, Ohio. Kroger's headquarters are centralized in downtown Cincinnati, but it spans many states with store formats that include supermarkets, hypermarkets, department stores, convenience stores and mall jewelry stores. Kroger-branded grocery stores are located throughout the Midwestern and Southern United States It operates under nearly two dozen banners including Kroger, Fred Meyer, Ralphs, King Soopers, and City Market. In 1883, Barney Kroger opened his first grocery store in downtown Cincinnati by investing his life savings of $372. He ran his business with a simple motto/mission statement: "Be particular. Never sell anything you would not want yourself" (Kroger Website). Many aspects of the company’s business today are based on Barney Kroger’s early efforts to serve his customers. The Kroger Company has a strategic management and planning style as well as a Customer 1st mission. The company's formal mission/vision statement states, "Our mission is to be a leader in the distribution and merchandise of food, pharmacy, health, and personal care items, seasonal merchandise, and related products and services" (Kroger Supermarkets).
To accomplish its mission, Kroger management implements six values that provide guidance to employees about how they should act at work every day. The first value Kroger implements is honesty in the workplace: doing the right thing and telling the truth. The benefits of this may include being an effective worker and a good team player. The second value implemented by Kroger management is integrity, which is a broader concept than honest. "Living our values in all we do, a unified approach to how we do business and treat each other." Management also values respect for others, which includes valuing the opinions, property, and perspectives of others.
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To accomplish its mission, Kroger management implements six values that provide guidance to employees about how they should act at work every day. The first value Kroger implements is honesty in the workplace: doing the right thing and telling the truth. The benefits of this may include being an effective worker and a good team player. The second value implemented by Kroger management is integrity, which is a broader concept than honest. "Living our values in all we do, a unified approach to how we do business and treat each other." Management also values respect for others, which includes valuing the opinions, property, and perspectives of others.
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