Joe Blow
MGT 521
Problem Statement
Introduction
Kudler Fine Foods has the potential to become one of the premier gourmet grocery stores in southern California. There are issues that Kudler Fine Foods has that are preventing the company from advancing to a top tier level grocery store. The issues that are plaguing Kudler Fine Foods are a lack of proper management/staff personnel, proper management techniques, and high payroll for specialty positions within the stores. This paper will address these issues and how these issues can be resolved to help Kudler Fine Foods achieve its overall goal. Lastly, we will discuss where the company may be if the suggested improvements are followed by management. …show more content…
As a result the owner does a large majority of the daily operations of the company and does not use management techniques that could make the company more streamlined. This issue is one that should be addressed by all management personnel within the company. One of the main responsibilities of a manager is the delegation, and assigning of work to lower level employees. The owner of the company has taken on entirely too much of the daily operations of the individual stores. Store level issues and operations should be handled by the manager of the prospective store; if that store’s manager is not able to resolve the issue or is having a problem with the operational aspect the company then the issue should be sent up the chain to be handled by a higher level manager. The simple task of delegating responsibility will remove a significant portion of the workload off the owner and on to store personnel who can better manage the …show more content…
Kudler Fine Foods payroll is currently an issue because of the specialty positions that are required in the stores. Payroll is of extreme importance to the owner of Kudler Fine Foods. There are a few options that the company can use that would reduce the payroll significantly. The first would be to remove the store manager positions from each store and hire one general manager to operate all three stores. Each store would still have an assistant store manager to assist the general manager with running each store. The next option would be to remove the specialty positions from each store and have one of each specialty position to rotate in between the stores. To continue offering each specialty positions service in each store, store clerks in each store should be trained to handle the responsibilities of the specialty positions while there are in other stores. Each individual option could reduce the high payroll that Kudler Fine Foods is operating under, if both options are used the company’s payroll could be reduced