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U03A1 Team Leadership and Resolving Conflict

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U03A1 Team Leadership and Resolving Conflict
U03a1 Team Leadership and Resolving Conflict

In this paper I will summarize the main points in the unit. The main points in the unit are the five major leadership perspectives, power and influence, and resolving conflict. I will review the key points by using cited passages from the assigned reading and selections from the unit three course room. I will also summarize course room discussion postings relevant to my central topics.

In unit three McShane and Von Glinow (2010) discuss the five major leadership perspectives and list them as Competency, Behavioral, Contingency, Transformational, and Implicit (p. 378). There are a variety of ways to lead and different leaders may see fit to guide in various ways depending on the situation. Leaders must learn how to lead and what perspective to take in critical situations to achieve success. McShane and Von Glinow (2010) says, “Leadership is defined as the ability to influence, motivate, and enable others to contribute towards the effectiveness and success of the organization of which they are members” (p. 378).

The Competency Leadership Perspective names the distinctive qualities an efficient leader will likely have. McShane and Von Glinow (2010) identifies personality, self concept, integrity, drive, leadership motivation, knowledge of business, cognitive and practical intelligence, and emotional intelligence as valuable leadership traits (p. 362). Based on my professional work experience every good or successful leader I have encountered possessed almost every trait above. The Behavioral Perspective seems to focus on the correlation between behaviors exercised and successful leaders. Leaders who seem to be task and people oriented tend to do better in the world of leadership. McShane and Von Glinow (2010) says, “…job dissatisfaction are higher among employees who work with supervisors with very low levels of people-oriented



References: Benjamin, Broome, J., DeTurk, S., Kristjansdottir, E. S., Kanata, T., & Ganesan, P. (2002). Giving voice to diversity: An interactive approach to conflict management and decision- making in culturally diverse work environments. Journal of Business and Management, 8(3), 239-264. Retrieved from http://search.proquest.com/docview/211509295?accountid=27965 McShane, S.L., & Von Glinow, M.A. (2010). Organizational Behavior (5th Ed.). New York: McGraw- Hill/Irwin.

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