Preview

Sat2 Leadership: Leading And Managing Conflict Resolution

Best Essays
Open Document
Open Document
2200 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Sat2 Leadership: Leading And Managing Conflict Resolution
Leadership Handbook
SAT2 Group
Western Governors University

SAT2: Leadership: Leading and Managing Conflict Resolution: Task 2 Handbook part two-Jack Kastel ID # 401216
Leaders in all organization experience conflict it is human nature and a fact of everyday life and life in the corporate world. Leaders must resolve the conflict rationally and effectively. Conflicts if they are resolved quickly and effectively can make the results positive leading to beneficial professional and personal growth. Leaders, when using resolving conflict skills, become problem-solvers. Leadership plays a vital role in managing and resolving conflict among team members and employees. Leadership needs to stay informed and …show more content…
The leader must let the conflicting parties present their case or what their side of the conflicting situation is. The leader and the conflicting parties must listen to each other to ensure that all positions and viewpoints are openly discussed and understood. The leader must get the parties to paraphrase, restate and summarize their stance on the conflict. Leaders must get the conflicting parties together to draw out any needs or concerns that affect the conflict at hand. The leader will insist that the parties need to express their viewpoints and opinions and ask the other people for their viewpoints. The leader, using his listening skills will gather this information, determine the conflict 's cause and help the parties establish mutual trust and respect for each of the party’s opinions. The leader with the acquired information will ask that both parties cooperate to find a good resolution to the problem. The leader if effective will help the conflicting individuals identify the issues, help the parties focus on conflict, find out if the conflict is affecting the work flow, clients, work teams or clients. An effective leader in conflict resolution may encounter a problem that has caused the conflict, but the conflicting parties know there is a …show more content…
Leaders, who address conflict and resolve it, will look at conflict as a positive opportunity to strengthen the company workforce. The effective leader will use conflict resolution as a problem-solving tool to build relationships especially with their groups or teams within their organization and create mutual trust and respect. The effective leader will learn and understand disagreements as they arise and how to resolve conflicts that occur because of these disagreements. Leaders teach their followers to respect the differences of people and be open towards individual ideas, viewpoints and opinions. Effective leaders in conflict resolution, use preventative measures to minimize or avoid conflict altogether, if a conflict arises, the leader will work toward resolving the issues. The leader will also get the conflicting parties to see each side of the conflict. , The leader open up ways to resolve the situation, create new ideas to solve the problem, so both parties find satisfaction on the issues that caused the conflict.

CONFLICT: . …………LEADER INTERVENTION……………………..
………………….= CONFLICT RESOLUTION

References: SAT2 : Leadership . Task 2: Leading and Managing Conflict Resolution. Handbook part two

Dubrin, A. (2010). Leadership: Research findings, practice, and skills. (6th Edition). Mason, OH. South-Western, Cengage Learning.
Continue Reading
View Writing Issues

You May Also Find These Documents Helpful

  • Better Essays

    hca/230 conflicts worksheet
    • 1270 Words
    • 4 Pages

    hca/230 conflicts worksheet

    In this assignment, you must write 300 to 450 words on conflict and conflict management. Record your answers in this worksheet.…

    • 1270 Words
    • 4 Pages
    Better Essays
    Read More
  • Powerful Essays

    Conflict Resolution - Problem Solving
    • 2192 Words
    • 9 Pages

    Conflict Resolution - Problem Solving

    Conflict is a natural part of life. If the process of conflict resolution is considered as an opportunity for growth and change in the work environment, the potential for a positive outcome is immense. Whether as a team or on an individual level, the ability to solve problems through collaborative efforts and managing change is crucial in achieving overall success. It is imperative that the team establishes a common goal and creates roles and responsibilities. Once identifying conflict and the reasons why it occurs, team members should look for peaceful and mutually satisfying methods to minimize conflict.…

    • 2192 Words
    • 9 Pages
    Powerful Essays
    Read More
  • Good Essays

    Managing Conflict In Nursing
    • 493 Words
    • 2 Pages

    Managing Conflict In Nursing

    Leadership and management of conflict coexist. “One’s leadership style defines one’s response to conflicts” (Waite & McKinney, p.123, 2014). “A transformational leader is more accommodating, transactional leader is more compromising and laissez-faire leader is more avoiding when managing conflicts” (Almas, Anis-ul-Haq, Niaz & Saeed, p.214, 2015).…

    • 493 Words
    • 2 Pages
    Good Essays
    Read More
  • Satisfactory Essays

    M3A2 Leadership Learning Journal Part 1amortization M7A1 Accounting
    • 450 Words
    • 2 Pages

    M3A2 Leadership Learning Journal Part 1amortization M7A1 Accounting

    References: DuBrin, A. J. (2013). Leadership: Research Findings, Practice, and Skills (7th ed.). Mason, OH : South-Western.…

    • 450 Words
    • 2 Pages
    Satisfactory Essays
    Read More
  • Good Essays

    Diversity and Communication
    • 329 Words
    • 2 Pages

    Diversity and Communication

    Conflict in the workplace can be incredibly destructive to good teamwork managed in the wrong way, can quickly spiral out of control, resulted in situations where co-operation breaks down and the team’s mission is threatened. To calm these situations, it helps take a positive approach, be courteous, non – confrontational and focus on the issues as the goal of any conflict resolution should be to reach a functional settlement. Three desired outcomes of conflict resolution are (1) agreement, (2) stronger relationships, and (3) organizational learning. Agreement has been achieved when both sides believe a settlement was fair or equitable. Stronger relationships emerge when both parties try to build trust goodwill for the future. Organizational learning takes place…

    • 329 Words
    • 2 Pages
    Good Essays
    Read More
  • Good Essays

    Conflict/Negotiations Scenario Analysis
    • 803 Words
    • 4 Pages

    Conflict/Negotiations Scenario Analysis

    Conflict management in the workplace is a problem that all leaders, managers, and employees have to deal with at one time or another. The basic components of conflict management include improving communication, teamwork and a systematic approach to resolving disagreements productivity (McShane, 2003, p. 394).…

    • 803 Words
    • 4 Pages
    Good Essays
    Read More
  • Satisfactory Essays

    Resolve Conflicts
    • 267 Words
    • 2 Pages

    Resolve Conflicts

    The conflict resolution requires great managerial skills. Here we are trying to give a solution to a conflict turning it in a constructive side.…

    • 267 Words
    • 2 Pages
    Satisfactory Essays
    Read More
  • Satisfactory Essays

    Describe How To Deal With Disagreements Between Children And Young People
    • 748 Words
    • 3 Pages

    Describe How To Deal With Disagreements Between Children And Young People

    Disagreements happen. Conflicts can have adverse effects on us all. As individual, whether at home, work or social setting us all have different opinions, values and concerns. Some conflicts are minor and others can become major. Usually conflicts are not resolved until we deal with them. One of the people involved in the conflict must decide to overcome the emotions and get down to the root of the problem. This is to say take a lead and try to manage the situation instead of letting the situation manage the people. Leaders must learn how to cope with conflict to be healthier, happier and more effective in groups.…

    • 748 Words
    • 3 Pages
    Satisfactory Essays
    Read More
  • Good Essays

    Hr Theory & Problem Solving Project
    • 982 Words
    • 3 Pages

    Hr Theory & Problem Solving Project

    As managers for the company, each one needs to have a wide knowledge on how to deal with conflict. There are five conflict management styles that are used in the business world. Some managers only use one style, but I feel a great manager uses the style best fit for the certain conflict. There is the forcing style, avoiding style, accommodating style, compromising style, and collaborative style. Each style approaches a situation very differently and can make a big difference on how a conflict is resolved.…

    • 982 Words
    • 3 Pages
    Good Essays
    Read More
  • Better Essays

    Effectively Addressing Conflict in the Workplace
    • 1058 Words
    • 5 Pages

    Effectively Addressing Conflict in the Workplace

    Developing effective conflict resolution skill sets are an essential component of building a sustainable business model. Unresolved conflict often results in a loss of productivity, stifles creativity, and creates barriers to cooperation. Perhaps most importantly for leaders, the ability to properly resolve conflict equals good employee retention. Leaders who don’t deal with conflict will eventually watch their good talent walk out the door in search of a healthier and safer work environment.…

    • 1058 Words
    • 5 Pages
    Better Essays
    Read More
  • Good Essays

    Learning Team Problems
    • 930 Words
    • 4 Pages

    Learning Team Problems

    As we set down for our brief session as a learning team it became quite apparent that in the event of a conflict our team of A type personalities would have a difficult time transiting through any problems without an appropriate process for conflict resolution. Team Dynamics and Conflict Resolution will always be a part of any working environment in today’s society. Teams provide a forum for individual employees to excel within a group by allowing the individual to show cases their individual thru the process of making contributions in several different areas. As with any group, team or individual project there will be problems or conflicts at some point. One of the most important things you can learn from working on a team or by one’s self is that at some point you will have to deal with others. The key to dealing with others is figuring out how to handle conflicts that arise effectively in order to still accomplish the project or mission.…

    • 930 Words
    • 4 Pages
    Good Essays
    Read More
  • Good Essays

    Teamwork Paper
    • 515 Words
    • 3 Pages

    Teamwork Paper

    A team leader must develop a clear understanding of the issues revolving a team conflict , their responsibilities are much more complex than simply facilitating the team’s success. "Conflicts are part of individual relationships and organizational development, and no relationship or organization can hope to mature to productivity and be successful without being able to resolve conflicts effectively" (Cottringer, 1997, p. 6). Teams must learn to embrace…

    • 515 Words
    • 3 Pages
    Good Essays
    Read More
  • Better Essays

    Choosing Your Battles
    • 1330 Words
    • 4 Pages

    Choosing Your Battles

    There are many ways to manage the conflict between team members, according to Kinne (2000), we can ensure sufficient discussion between work group if we established a principle for discussion. The conflict can improve decision-making strategy, and the productive teams are the teams who can manage the conflict effectively (Eisenhardt, 1997). According to Thomas (1976), the managers can manage the conflict in the organization if they developed conflict literacy, measured conflict style, build conflict management, and involving top management, as key elements to control the conflict.…

    • 1330 Words
    • 4 Pages
    Better Essays
    Read More
  • Best Essays

    Conflicts in Organizations
    • 2779 Words
    • 12 Pages

    Conflicts in Organizations

    To truly manage conflicts appropriately one has to consider the nature of conflicts. The whys and the…

    • 2779 Words
    • 12 Pages
    Best Essays
    Read More
  • Better Essays

    Communication's Effect on Effective Conflict Management
    • 2414 Words
    • 10 Pages

    Communication's Effect on Effective Conflict Management

    The process of effective conflict management is very complex. There are many elements that one must master in order to become effective at conflict resolution. In life, we will be faced with a myriad of people, all with different views and opinions; so naturally, we will be faced with conflict at some point in our lives. Once conflict is initiated (intentionally or not), it is important to keep a cool head and remember a few steps.…

    • 2414 Words
    • 10 Pages
    Better Essays
    Read More

Related Topics