Tqm in Vodafone
IMPLEMENTATION OF
TOTAL QUALITY MANANGEMENT IN
VODAFONE TELECOMMUNICATION COMPANY
TABLE OF CONTENT
1. INTRODUCTION TO TQM 2. NEEDS OF TQM 3. IMPLEMENTATION OF TQM BY VODAFONE
A. INTRODUCTION TO THE COMPANY B. CHARACTERISTICS C. ADVANTAGES D. PROBLEMS 4. CHANGES IN ORGANIZATION 5. ROLE OF TOP MANAGEMENT 6. MEASURING THE PROGRESS 7. FUNCTIONS PROVIDED BY THE TQM CONSULTANT 8. OPERATIONS 9. EMPOWERING/ MOTIVATING EMPLOYEES OF THE COMPANY 10. SUSTAINABILITY OF THE COMPANY 11. CLIMATE CHANGE 12. IMPLEMNTATION OF QUALITY PROGRAMME
A. TRAINING B. TOOLS AND TECHNIQUES C. TOTAL QUALITY INTERACTIVE MODEL
13. GUIDELINES AND IMPLICATIONS 14. SUGESSIONS AND RECOMMENDATIONS FOR THE COMPANY 15. CONCLUSION 16. REFERENCE
TOTAL QUALITY MANAGEMENT (TQM)
INTRODUCTION
Total quality management refers to that method under which the entire management staffs i.e. the top level administrative department, middle level department and the lower level employees engaged in improving the quality of production.
In other words, Total quality management is the control process of bringing together all the employers and employees in order to improve the quality of goods and services in a continuous process.
The main purpose of Total quality management is to minimize wasteful practices of an organization and optimum use of resources in order produce their goods and services with the support of governments. It also introduces modern business model so that updated and latest technology will improve performances which satisfies their stockholders and owners.
WHY THE ORGANIZATION NEEDS TOTAL QUALITY MANAGEMENT
For better control over the production
To minimize wastage and excess production
To improve the quality of goods and services
To maintain a good productivity ratio
To control the overall cost of manufacturing
For introducing modern
TOTAL QUALITY MANANGEMENT IN
VODAFONE TELECOMMUNICATION COMPANY
TABLE OF CONTENT
1. INTRODUCTION TO TQM 2. NEEDS OF TQM 3. IMPLEMENTATION OF TQM BY VODAFONE
A. INTRODUCTION TO THE COMPANY B. CHARACTERISTICS C. ADVANTAGES D. PROBLEMS 4. CHANGES IN ORGANIZATION 5. ROLE OF TOP MANAGEMENT 6. MEASURING THE PROGRESS 7. FUNCTIONS PROVIDED BY THE TQM CONSULTANT 8. OPERATIONS 9. EMPOWERING/ MOTIVATING EMPLOYEES OF THE COMPANY 10. SUSTAINABILITY OF THE COMPANY 11. CLIMATE CHANGE 12. IMPLEMNTATION OF QUALITY PROGRAMME
A. TRAINING B. TOOLS AND TECHNIQUES C. TOTAL QUALITY INTERACTIVE MODEL
13. GUIDELINES AND IMPLICATIONS 14. SUGESSIONS AND RECOMMENDATIONS FOR THE COMPANY 15. CONCLUSION 16. REFERENCE
TOTAL QUALITY MANAGEMENT (TQM)
INTRODUCTION
Total quality management refers to that method under which the entire management staffs i.e. the top level administrative department, middle level department and the lower level employees engaged in improving the quality of production.
In other words, Total quality management is the control process of bringing together all the employers and employees in order to improve the quality of goods and services in a continuous process.
The main purpose of Total quality management is to minimize wasteful practices of an organization and optimum use of resources in order produce their goods and services with the support of governments. It also introduces modern business model so that updated and latest technology will improve performances which satisfies their stockholders and owners.
WHY THE ORGANIZATION NEEDS TOTAL QUALITY MANAGEMENT
For better control over the production
To minimize wastage and excess production
To improve the quality of goods and services
To maintain a good productivity ratio
To control the overall cost of manufacturing
For introducing modern
References: http://www.vodafone.com/content/index.html http://www.vodafone.com/content/index/about/sustainability/operations.html http://www.vodafone.com/content/index/about/sustainability.html http://www.vodafone.com/content/index/about/sustainability/climatechange.html http://www.vodafone.com/content/index/about/sustainability/climatechange/low_carbon.html http://www.vodafone.com/content/index/about/sponsorship.html PPTs- TBS952_Spring2011_Lectures_Sessions_Presentation :