Preview

Terra Cog Papa

Good Essays
Open Document
Open Document
1121 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Terra Cog Papa
TERRACOG GLOBAL POSITIONING SYSTEMS: CONFLICT AND COMMUNICATION ON PROJECT AERIAL HARVARD BUSINESS SCHOOL CASE STUDY 2184.

Discussion Questions
1. How have departmental and individual objectives led to the current situation?
2. What is the current decision-making process?
3. What are the strategic and organizational implications for each of the company’s options?
4. What should Emma Richardson do?
This paper provides a case analysis and case solution to an organizational communications case BY Michael Beer and Sunru Yong concerning problems in organizational communication and group conflict management at TerraCog, a high-tech company that develops GPS products for the consumer market.
The case focuses on contentious meetings over the recent failure to meet a competitive challenge. The paper includes problem identification, discussion of main issues, problem analysis, identification and assessment of alternative solutions, recommendations, and implementation plan.
KEYWORDS: terracog case study case solution organizational behavior communication meetings group dynamics decision making human resources management personnel management conflict groups. APA Style.
TerraCog, a successful privately held high-tech firm that develops GPS (global positioning system) and similar products for consumer markets, has recently been caught off-guard by a competitor's new product that makes novel use of satellite imagery. When TerraCog pursues development of a directly competing product, dubbed Aerial, the projected costs threaten to scuttle the project. The key unit managers gather in a pair of contentious meetings that feature anger, blame, and bewilderment, but produce no effective conclusion. At the end of the case it falls to Emma Richardson, a newly-promoted executive vice-president, to push the group toward a go/no-go decision.
Enclosed report deals with the launching price problem being faced by TerraCog for its forthcoming GPS product Aerial, different

You May Also Find These Documents Helpful

  • Powerful Essays

    This paper would be used as a guide to develop a usable plan to build teams and help eliminate conflict that has been created among the employees of Riordan Manufacturing. Riordan Manufacturing goal is to produce a new product but need to resolve internal conflicts among two to the employees. Utilizing various types of conflict management strategies would help alleviate any major conflict within the work environment and both employees; it would lessen the tension in the workplace and increase productivity. Conflicts are inevitable and would prevail as each individual would have different perspectives of things. The key element is to find the most appropriate strategy to resolve conflicts in the workplace. There is several solution types, the most appropriate one would be used for each circumstances.…

    • 1330 Words
    • 6 Pages
    Powerful Essays
  • Powerful Essays

    2nd BoldfLASH

    • 1543 Words
    • 5 Pages

    Company problems are leading to breakdown the teamwork and communication platform within the organization. The unproductive conflicts between the functional…

    • 1543 Words
    • 5 Pages
    Powerful Essays
  • Satisfactory Essays

    Kreps, G., L., (2011). Communications in Organizations. San Diego: Bridgepoint Education, Inc. Retrieved from https://content.ashford.edu/books/AUCOM425.11.1/sections/sec1.5…

    • 269 Words
    • 1 Page
    Satisfactory Essays
  • Satisfactory Essays

    strategic tuto 8

    • 614 Words
    • 2 Pages

    a. Determine the need for change: need to determine the current state and recognise the “core competencies”; and practically characterise its desired future state. Determine whether the company needs reengineering or restructuring.…

    • 614 Words
    • 2 Pages
    Satisfactory Essays
  • Better Essays

    Blue Ridge Spain

    • 2325 Words
    • 10 Pages

    Cultural differences, as related to doing business, come into play here. Significant cross cultural conflicts between parents of different nationalities paved the way for the dissolution of the joint venture between Delta and Terralumen. In a Board of Director’s meeting, the American-Spanish joint venture partners could not work together or agree on common goals and policies, or resolve problems.…

    • 2325 Words
    • 10 Pages
    Better Essays
  • Powerful Essays

    Terracog Case Study

    • 1432 Words
    • 6 Pages

    In 2006, TerraCog’s competitor, Posthaste, launched BirdsI, the only handheld GPS with satellite imagery. Caught off guard by the product’s success, TerraCog President, Richard Fiero, makes a snap decision to satisfy the “gadget” appeal of BirdsI by launching the company’s own version of the competing GPS called Aerial. However, as TerraCog moved forward with the initiative, the estimated costs of developing Aerial threatened to thwart the launch. Needing to finalize decisions on cost, pricing and initial production volume, key department managers gathered in a series of dubious meetings laced with frustration, disagreement and reluctance, but produced no effective conclusion. In the end, the onus fell to Emma Richardson, a newly-promoted Executive Vice President to push the group toward a go/no-go decision.…

    • 1432 Words
    • 6 Pages
    Powerful Essays
  • Good Essays

    Emma Richardson, the new Executive Vice President, was tasked with the launch of the newly developed GPS unit - she needed to finalize decisions on costs, pricing, and initial production volume. Emma’s main focus as the new EVP was to move the company toward greater operational alignment and increase cross-departmental cooperation. This focus was in response to existing tension between the U.S headquarters in Chicago and the production team in China. The development of the new Aerial would no doubt add to this tension.…

    • 2032 Words
    • 9 Pages
    Good Essays
  • Powerful Essays

    Case Preparation AIFS

    • 560 Words
    • 5 Pages

    Describe the risks and challenges faced by the firm or key player that frame the future decision…

    • 560 Words
    • 5 Pages
    Powerful Essays
  • Powerful Essays

    Brockmann, Erich. (1996, May). Removing the paradox of conflict from group decisions. Academy of Management Executive. v10n2, p. 61-62.…

    • 5037 Words
    • 16 Pages
    Powerful Essays
  • Powerful Essays

    Communication plays an important role in the determination and success of today’s organizational teams. Developing great communication, strong organizational support, clear objectives, and high levels of leadership are vital to the success of groups, especially when working across an organizational or geographical spread. Almost everybody has had the experience of working with groups at some point in his or her lives. Regardless of the role played by each person, communication is vital between all members of those groups. Trust must be developed within the groups to communicate effectively. Ground rules, a great deal of thought, and due dates should be placed into the process for dispute resolution. Honesty must be present at all times on all ends of the team because untruthfulness could damage the team’s integrity. Team members should always share feelings and information between each other allowing total trust between them. Following, a definition of group communication, differences, and strategies between group and individual communication, and examples of effective strategies of communication within teams will be provided. Technology utilized to facilitate group communication, the advantages and disadvantages of using each will be also discussed.…

    • 2474 Words
    • 10 Pages
    Powerful Essays
  • Good Essays

    Poor communication can create havoc in the workplace resulting in mix-ups, poor customer service, and conflicts between employees. Employee conflict limits the effectiveness of how the organization operates. Organizations can solve employee conflict through communicating to find mutual solutions, and organizations can increase the effectiveness of operations by promoting positive communication among employees. Also poor communication can cost a company a tremendous amount of money in damaged products, loss of labor if employees quit over it, and unhappy customers. These are the reasons communication is imperative if a company is to remain…

    • 696 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Functional Family Therapy

    • 2159 Words
    • 9 Pages

    Integrating the use of Mobile devices such as Tablets and Cell Phones at Vision Quest Corporation…

    • 2159 Words
    • 9 Pages
    Powerful Essays
  • Better Essays

    Vliert, E. V., & Dreu, C. K. (1997). Using Conflict in Organizations. Sage Publications. NYC:…

    • 930 Words
    • 4 Pages
    Better Essays
  • Powerful Essays

    Lanier, P (n.d.). Conflict Management and Negotiation. Reference for Business. Encyclopedia of Business. 2nd Edition. Retrieved from http://www.referenceforbusiness.com/management/Comp-De/Conflict-Management-and-Negotiation.html…

    • 2934 Words
    • 12 Pages
    Powerful Essays
  • Powerful Essays

    Case Study on Avon

    • 2845 Words
    • 12 Pages

    Avon is one of the diversified cosmetics company in USA and they have implemented several strategy in order to attract more customers for their products. They have the best strength i.e. channel of distribution, loyal customers and the marketing segment which contribute more on the success of sales. However, they have certain problems such as bad-debt, new trend for green products and their not so good homey image. Avon need to implement the strategic plan laid out in this study if they are going to remain relevant to their loyal customers and simultaneously keeping a good reputation and making their name synonymous with glamorous image and good quality products.…

    • 2845 Words
    • 12 Pages
    Powerful Essays