Membalas Surat Konfirmasi
CHAPTER V RESERVATION LETTERThe objectives
After the end of the lesson, the students will be able to :Identify a letter or reservation, and understand what facilities and services reserved.
Compose a confirmation letter, confirming clearly but briefly the facilities and services booked.
1.Confirmation Letter
Room reservation can be made by individuals, travel agencies, business offices or others. The request of accommodation is confirmed if the room is available.
Business relation between the travel agency and the hotel is normally based upon a contract agreement. If the contract has been signed by both parties the hotel provides room allocation. A fixed number of rooms are put entirely at the disposal of the travel agency for a certain period or for the whole year. The rooms are assigned to clients sent by the agency either for individual travelers or for groups. Any reservations sent by the agency office should be confirmed. On the other hand, the allocated rooms are paid for even if unoccupied.
Example of the letter of reservation
Peter Brown
86 Sandhurst Road,
London W. E. 02,
England.
February 3, 2012
The Front Office Manager,
Hotel Bali Beautiful,
Sanur – Bali.
Dear Sir,
I would thank you very much if you could provide for us a twin room facing the beach for the period of 4 nights.
We will arrive by GA 707 on September 10, 2012 at 13.50 and depart on September 14, by GA 636 at 15.15.
Since for hotel offers a free bus service from the airport to the hotel, we would like to be transported by the hotel bus to your hotel upon arrival at the airport.
Sincerely yours,
P. Brown
Mrs. M. Steward
50 Argene Str.The Hague
Holland.
March 5, 2012
The Reservation Manager,
Hotel Hyatt Regency
Nusa Dua – Bali.
Dear Sir,
On the day to Australia from Bangkok, I would stay a night in Bali to see your beautiful island from November 3 – 5, 2012.
Could you confirm 1 single room and breakfast for me? If the room is definitely available,
After the end of the lesson, the students will be able to :Identify a letter or reservation, and understand what facilities and services reserved.
Compose a confirmation letter, confirming clearly but briefly the facilities and services booked.
1.Confirmation Letter
Room reservation can be made by individuals, travel agencies, business offices or others. The request of accommodation is confirmed if the room is available.
Business relation between the travel agency and the hotel is normally based upon a contract agreement. If the contract has been signed by both parties the hotel provides room allocation. A fixed number of rooms are put entirely at the disposal of the travel agency for a certain period or for the whole year. The rooms are assigned to clients sent by the agency either for individual travelers or for groups. Any reservations sent by the agency office should be confirmed. On the other hand, the allocated rooms are paid for even if unoccupied.
Example of the letter of reservation
Peter Brown
86 Sandhurst Road,
London W. E. 02,
England.
February 3, 2012
The Front Office Manager,
Hotel Bali Beautiful,
Sanur – Bali.
Dear Sir,
I would thank you very much if you could provide for us a twin room facing the beach for the period of 4 nights.
We will arrive by GA 707 on September 10, 2012 at 13.50 and depart on September 14, by GA 636 at 15.15.
Since for hotel offers a free bus service from the airport to the hotel, we would like to be transported by the hotel bus to your hotel upon arrival at the airport.
Sincerely yours,
P. Brown
Mrs. M. Steward
50 Argene Str.The Hague
Holland.
March 5, 2012
The Reservation Manager,
Hotel Hyatt Regency
Nusa Dua – Bali.
Dear Sir,
On the day to Australia from Bangkok, I would stay a night in Bali to see your beautiful island from November 3 – 5, 2012.
Could you confirm 1 single room and breakfast for me? If the room is definitely available,