Managing A Hotel S Image On TripAdvisor
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On: 12 November 2014, At: 01:24
Publisher: Routledge
Informa Ltd Registered in England and Wales Registered Number: 1072954 Registered office: Mortimer House, 37-41 Mortimer Street, London W1T 3JH, UK
Journal of Hospitality Marketing &
Management
Publication details, including instructions for authors and subscription information: http://www.tandfonline.com/loi/whmm20 Managing a Hotel 's Image on TripAdvisor
Peter O 'Connor
a
a
Department of Information Systems and Decision Sciences, Essec
Business School , Cergy-Pontoise, France
Published online: 13 Sep 2010.
To cite this article: Peter O 'Connor (2010) Managing a Hotel 's Image on TripAdvisor, Journal of
Hospitality Marketing & Management, 19:7, 754-772, DOI: 10.1080/19368623.2010.508007
To link to this article: http://dx.doi.org/10.1080/19368623.2010.508007
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On: 12 November 2014, At: 01:24
Publisher: Routledge
Informa Ltd Registered in England and Wales Registered Number: 1072954 Registered office: Mortimer House, 37-41 Mortimer Street, London W1T 3JH, UK
Journal of Hospitality Marketing &
Management
Publication details, including instructions for authors and subscription information: http://www.tandfonline.com/loi/whmm20 Managing a Hotel 's Image on TripAdvisor
Peter O 'Connor
a
a
Department of Information Systems and Decision Sciences, Essec
Business School , Cergy-Pontoise, France
Published online: 13 Sep 2010.
To cite this article: Peter O 'Connor (2010) Managing a Hotel 's Image on TripAdvisor, Journal of
Hospitality Marketing & Management, 19:7, 754-772, DOI: 10.1080/19368623.2010.508007
To link to this article: http://dx.doi.org/10.1080/19368623.2010.508007
PLEASE SCROLL DOWN FOR ARTICLE
Taylor & Francis makes every effort to ensure the accuracy of all the information (the
“Content”) contained in the publications on our platform. However, Taylor & Francis, our agents, and our licensors make no representations or warranties whatsoever as to the accuracy, completeness, or suitability for any purpose of the Content. Any opinions and views expressed in this publication are the opinions and views of the authors, and are not the views of or endorsed by Taylor & Francis. The accuracy of the Content should not be relied upon and should be independently verified with primary sources of information. Taylor and Francis shall not be liable for any losses, actions, claims, proceedings, demands, costs, expenses, damages, and other liabilities whatsoever or howsoever caused arising directly or indirectly in connection with, in relation to or arising out of the use of the Content.
This article may be used for research, teaching, and private study purposes. Any substantial or systematic reproduction, redistribution, reselling, loan, sub-licensing,
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