Job Satisfaction Among Bank Employees An Analysis Of The Contributing Variables Towards Job Satisfaction
INTERNATIONAL JOURNAL OF SCIENTIFIC & TECHNOLOGY RESEARCH VOLUME 2, ISSUE 8, AUGUST 2013
ISSN 2277-8616
Job Satisfaction Among Bank Employees: An
Analysis Of The Contributing Variables Towards
Job Satisfaction
Aarti chahal, Seema chahal, Bhawna Chowdhary, Jyoti chahal
Abstract: Job satisfaction can defined as extent of positive feelings or attitudes that individuals have towards their jobs. When a person says that he has high job satisfaction, it means that he really likes his job, feels good about it and values his job dignity. Job satisfaction is important technique used to motivate the employees to work harder. It is often said that “A HAPPY EMPLOYEE IS A PRODUCTIVE EMPLOYEE”. This paper in investigates the level of job satisfaction of Canara Bank employees in Delhi NCR identifying the satisfaction level of employees, various factors influencing satisfaction of employees and to study the relationship between personal factors of employees. Based on a survey, the paper attempts to gain insights into the satisfaction level from the perspective of the Bank employees. Factors including salary of employees, performance appraisal system, promotional strategies, employee’s relationship with management and other co- employees, training and development program, work burden and working hours are found important for improving job satisfaction of bank employees in Canara bank. Increase in level of these factors improves overall satisfaction of employees which is identified by using statistical techniques.
Keywords: Canara Bank, Contributing variables, Customer Satisfaction Job satisfaction, Employees Performance, Employees Retention,
Organizational Commitment
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1. INTRODUCTION
Human life has become very complex and completed in now-a-days. In modern society the needs and requirements of the people are ever increasing and ever changing. When the people are ever increasing and ever changing and the people needs are not fulfilled they become dissatisfied.
ISSN 2277-8616
Job Satisfaction Among Bank Employees: An
Analysis Of The Contributing Variables Towards
Job Satisfaction
Aarti chahal, Seema chahal, Bhawna Chowdhary, Jyoti chahal
Abstract: Job satisfaction can defined as extent of positive feelings or attitudes that individuals have towards their jobs. When a person says that he has high job satisfaction, it means that he really likes his job, feels good about it and values his job dignity. Job satisfaction is important technique used to motivate the employees to work harder. It is often said that “A HAPPY EMPLOYEE IS A PRODUCTIVE EMPLOYEE”. This paper in investigates the level of job satisfaction of Canara Bank employees in Delhi NCR identifying the satisfaction level of employees, various factors influencing satisfaction of employees and to study the relationship between personal factors of employees. Based on a survey, the paper attempts to gain insights into the satisfaction level from the perspective of the Bank employees. Factors including salary of employees, performance appraisal system, promotional strategies, employee’s relationship with management and other co- employees, training and development program, work burden and working hours are found important for improving job satisfaction of bank employees in Canara bank. Increase in level of these factors improves overall satisfaction of employees which is identified by using statistical techniques.
Keywords: Canara Bank, Contributing variables, Customer Satisfaction Job satisfaction, Employees Performance, Employees Retention,
Organizational Commitment
————————————————————
1. INTRODUCTION
Human life has become very complex and completed in now-a-days. In modern society the needs and requirements of the people are ever increasing and ever changing. When the people are ever increasing and ever changing and the people needs are not fulfilled they become dissatisfied.
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