ISO 9001-2008
A critical analysis of the principles of ISO 9001-2008
A critical analysis of the principles of ISO 9001-2008
ISO 9001: 2008 is a well known international quality management standard system, which is applicable to any type of organization conducting any activity or business sector. Implementation of the above system comes with several benefits such as: It leads to the improvement of quality management systems as well as facilitates the organization to become client based organization.
It ensures that the customers are sustained as well as attain customer satisfaction and providing support functions.
According to Hoyle (2009), implemenation of the system will lead to enhancement in bottom line profit via: less waste of resources, constant improvement and excellent efficiency
Investment in ISO 9001: 2008 leads to creation and promotion of public involvement and creation of marketing appeal. This makes the customers to have trust on the company hence improvement of productivity as well as sales (Tricker 2013).
According to Martínez-Costa et al., (2009). The system is also the best in the management of employees training since it tracks the records of employees. In addition, it is an effective way to manage risk. In the case of adherence of organization culture the use of the system is the best option. Despite the fact that the system as several advantages it has its own demerit such as:
According to Tricker (2013), maintaining and obtaining an ISO 9001: 2008 system is very costly mostly to upcoming organizations. Most employees are resistant to change due to the complexity of the system.
Organizations are facing difficulties to accept the changes brought about by the system. This resistance to change is due to varied organization culture. In addition, the system needs more documentation (Hoyle 2009).
References
Hoyle, D. (2009). ISO 9000 Quality Systems
A critical analysis of the principles of ISO 9001-2008
ISO 9001: 2008 is a well known international quality management standard system, which is applicable to any type of organization conducting any activity or business sector. Implementation of the above system comes with several benefits such as: It leads to the improvement of quality management systems as well as facilitates the organization to become client based organization.
It ensures that the customers are sustained as well as attain customer satisfaction and providing support functions.
According to Hoyle (2009), implemenation of the system will lead to enhancement in bottom line profit via: less waste of resources, constant improvement and excellent efficiency
Investment in ISO 9001: 2008 leads to creation and promotion of public involvement and creation of marketing appeal. This makes the customers to have trust on the company hence improvement of productivity as well as sales (Tricker 2013).
According to Martínez-Costa et al., (2009). The system is also the best in the management of employees training since it tracks the records of employees. In addition, it is an effective way to manage risk. In the case of adherence of organization culture the use of the system is the best option. Despite the fact that the system as several advantages it has its own demerit such as:
According to Tricker (2013), maintaining and obtaining an ISO 9001: 2008 system is very costly mostly to upcoming organizations. Most employees are resistant to change due to the complexity of the system.
Organizations are facing difficulties to accept the changes brought about by the system. This resistance to change is due to varied organization culture. In addition, the system needs more documentation (Hoyle 2009).
References
Hoyle, D. (2009). ISO 9000 Quality Systems
References: Hoyle, D. (2009). ISO 9000 Quality Systems Handbook-updated for the ISO 9001: 2008 standard. Routledge. Martínez-Costa, M., Choi, T. Y., Martínez, J. A., & Martínez-Lorente, A. R. (2009). ISO 9001/2000 and TQM: the performance debate revisited. Journal of Operations Management , II (2), 1-67. http://www.sciencedirect.com/science/article/pii/S0272696309000321 Tricker, R. (2013). ISO 9001: 2008 for Small Businesses. Routledge: Wiley & Sons.