Health And Social Care Level 3 Unit 1.1 Why People Communicate
HSC Level 2
Unit 1 1.1 Why do people communicate?
Communication between people helps to express feelings, opinions, information and ideas. In the Caring Profession communication ensures all the decisions being made are in the best interest of everyone involved. Clients communicate with support workers to ensure that their care is exactly what they want and need.
People also communicate to help form and develop relationships. In the health and social care setting these relationships may be with service users, service users families, visitors or colleagues. Health and social care workers may need to obtain and share information about service users with colleagues or other professionals. They need to be able to communicate well to family members and …show more content…
Developmental Stage: If a service user is a child for example, the support worker would have to think about how they go about expressing themselves. Long sentences, complex words or unusual phrases may limit the service users ability to understand the support worker, and cause confusion and discomfort.
Language and cultural differences: In the UK there are many different cultures, ethnic groups and language communities. Some service users may have English as their second or third language; some may not even speak English at all.
Distress, emotional difficulties and health problems: Depressions and strokes for example may cause a barrier in communication. They may not be able to understand what is being said or be able to communicate back to the support worker. Some illnesses or injuries may cause a service user to withdraw themselves from certain communication
Unit 1 1.1 Why do people communicate?
Communication between people helps to express feelings, opinions, information and ideas. In the Caring Profession communication ensures all the decisions being made are in the best interest of everyone involved. Clients communicate with support workers to ensure that their care is exactly what they want and need.
People also communicate to help form and develop relationships. In the health and social care setting these relationships may be with service users, service users families, visitors or colleagues. Health and social care workers may need to obtain and share information about service users with colleagues or other professionals. They need to be able to communicate well to family members and …show more content…
Developmental Stage: If a service user is a child for example, the support worker would have to think about how they go about expressing themselves. Long sentences, complex words or unusual phrases may limit the service users ability to understand the support worker, and cause confusion and discomfort.
Language and cultural differences: In the UK there are many different cultures, ethnic groups and language communities. Some service users may have English as their second or third language; some may not even speak English at all.
Distress, emotional difficulties and health problems: Depressions and strokes for example may cause a barrier in communication. They may not be able to understand what is being said or be able to communicate back to the support worker. Some illnesses or injuries may cause a service user to withdraw themselves from certain communication