health and social unit 2
Unit 2: Communication and Values
[Type the author name]
Introduction:
In my report I will show my understanding and knowledge of the importance of communication skills in care settings and about values involved in care practise. I have chosen to do my report on educational settings and I will focus on how individuals with specific needs communicate in both group interactions and one-to-one interactions. I will do this by working in a class on both Thursday and Friday mornings where the pupils have specific needs. I will observe the communication with the teacher and students and also the communication between the students and myself when I take on the role of the teacher. Also, I will take into account the barriers that effect communication such as; cultural differences, Language differences, difficulty in understanding accents and physical disabilities such as hearing problems or speech difficulties. I have chosen to focus on individuals with specific needs as I am interested in how people with specific needs communicate. For example, a woman named Helen Keller who was born in 1880, was deaf, dumb and blind and learned to communicate through feeling the vibrations of a person’s face when they spoke. I also would like to see how practitioners react and respond to individuals with specific needs; how they adapt their voice and body language to suit the student. For example, how they change the tone, pitch and pace of their voice to get the student’s attention or how they change their facial expressions to show they’re unhappy with the students. I also want to see how they follow the care value base to ensure they are treating all of the students correctly and providing quality service. I know that communication is very important, especially in health and social care settings, as effective communication skills help the practitioner develop an appropriate relationship with the service user, the service
[Type the author name]
Introduction:
In my report I will show my understanding and knowledge of the importance of communication skills in care settings and about values involved in care practise. I have chosen to do my report on educational settings and I will focus on how individuals with specific needs communicate in both group interactions and one-to-one interactions. I will do this by working in a class on both Thursday and Friday mornings where the pupils have specific needs. I will observe the communication with the teacher and students and also the communication between the students and myself when I take on the role of the teacher. Also, I will take into account the barriers that effect communication such as; cultural differences, Language differences, difficulty in understanding accents and physical disabilities such as hearing problems or speech difficulties. I have chosen to focus on individuals with specific needs as I am interested in how people with specific needs communicate. For example, a woman named Helen Keller who was born in 1880, was deaf, dumb and blind and learned to communicate through feeling the vibrations of a person’s face when they spoke. I also would like to see how practitioners react and respond to individuals with specific needs; how they adapt their voice and body language to suit the student. For example, how they change the tone, pitch and pace of their voice to get the student’s attention or how they change their facial expressions to show they’re unhappy with the students. I also want to see how they follow the care value base to ensure they are treating all of the students correctly and providing quality service. I know that communication is very important, especially in health and social care settings, as effective communication skills help the practitioner develop an appropriate relationship with the service user, the service