Unit 4222-301 Questions And Answers
Unit 4222-301
Promote communication in health, social care or children’s and young people’s setting
1.1
Communication happens a lot in health and social care settings: many different kinds of conversations occur, as well as a variety of meetings, activity and treatment sessions and consultations with medical and other practitioners that also involve communication. A closer look at these activities will show you that service users, practitioners and other adults interact and communicate with each other for a variety of different reasons in your workplace.
Making relationships
People communicate to form new relationships. In health and social care settings these relationships may be with service users, visitors or colleagues. Positive …show more content…
if an individual had a bad experience with trusting someone with personal information and that trust was broken.
Cultural backgrounds * Culture backgrounds affect the way people may use methods of communication as eye contact may not be as common in some cultures as others or it may be interpreted differently i.e. some cultures do not make eye contact as we do and their approach is more formal.
Family backgrounds * Family backgrounds make a difference and everyone has their own way of communicating together. For example a family member may say a word that will make the rest of the family laugh but a visitor will remain puzzled, or someone may use a ‘slang’ word that the rest of the family understands but not visitors.
Personality
* Confidence and self-esteem some individuals who are shy may seem unenthusiastic but may just simply not enjoy talking in a group or communicating with unfamiliar
Promote communication in health, social care or children’s and young people’s setting
1.1
Communication happens a lot in health and social care settings: many different kinds of conversations occur, as well as a variety of meetings, activity and treatment sessions and consultations with medical and other practitioners that also involve communication. A closer look at these activities will show you that service users, practitioners and other adults interact and communicate with each other for a variety of different reasons in your workplace.
Making relationships
People communicate to form new relationships. In health and social care settings these relationships may be with service users, visitors or colleagues. Positive …show more content…
if an individual had a bad experience with trusting someone with personal information and that trust was broken.
Cultural backgrounds * Culture backgrounds affect the way people may use methods of communication as eye contact may not be as common in some cultures as others or it may be interpreted differently i.e. some cultures do not make eye contact as we do and their approach is more formal.
Family backgrounds * Family backgrounds make a difference and everyone has their own way of communicating together. For example a family member may say a word that will make the rest of the family laugh but a visitor will remain puzzled, or someone may use a ‘slang’ word that the rest of the family understands but not visitors.
Personality
* Confidence and self-esteem some individuals who are shy may seem unenthusiastic but may just simply not enjoy talking in a group or communicating with unfamiliar