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Ethical Issues and Management: Manager as a role model

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Ethical Issues and Management: Manager as a role model
Ethical Issues and Management

By Khristy Thomas

XMGT/216

August 26, 2012

Craig Fowler

Ethical Issues and Management: Manager as a role model

Anyone who is in a manager position has the obligation of being a good role model for all of the employees in the company. Setting good examples for employees in the workplace is a major part of creating a lucrative team to support and run the business. Most people in a work environment need someone they look up to and learn from. Managers are faced with difficult task every day, they have to know how to work under pressure and still maintain a calm and productive day. When a manager isn’t maintaining his or her role properly that can cause chaos and an unstructured work environment. When a person is manager they have many ethical dilemmas that they have to deal with on a regular base. The manager needs to make sure they do not show favoritism for one employee over another, and they need to make sure that everyone is treated fairly. When problems arise with customers and the service they receive from the customer service employees, the manager needs to know exactly how to handle the situation with a positive attitude. When an employee sees his or her manager responding to stressful situations in a non-stressful manor that leads them to follow in the same manor and end with a quicker resolution. When someone starts a new job, they look for someone who they can rely on to show them and teach them how to properly perform their job. The manager should be the one to teach and guild the new employee so they can be successful in their job. There are some managers that do not always insure that their employees are trained the way they should be, some managers leave the training up to other employees when they should only be responsible for helping out if needed. The performance of a team of employees is only as good as the person who manages

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