Develop an Ethics Program
Objective 310.2.3-08: Develop an ethics program for a company.
Created Company Name: Blue Moose Management Consultants
Welcome to our team. We are dedicated to providing our employees a pleasant work atmosphere helps to ensure excellent customer service and protection to our clients through Blue Moose Management Consultants (BMMC)
You have been selected from a pool of other candidates because we believe you have the right attitude for success. In addition, we feel you will add value to our team and help us achieve our mission. Blue Moose Management Consultants would like to thank you for joining our team and look forward to watching us succeed together.
Mission
“We are personally accountable to add value to our client’s business through excellent service, superlative advice, and extraordinary care. We help others manage where other may have failed”
Blue Moose Management Consultants cannot exist without clients and customers. It is our goal in this consulting firm to make clients feel that they are the most important person in our lives the time they spent with us
STANDARDS AND PROCEDURES
You are expected:
1. To have a positive attitude every day you step into the office. If there is a problem, leave it at the door unless you need to talk to someone.
2. Take care of customers request and set an appointment to take care of an unaddressed need uncovered during conversation.
3. To maintain the philosophy that the customer is always right (we know this is not always the case, but making the customer feel this way is the secret). Please report management if any incident where a customer treats you in a hostile or abusive manner. You are not expected to endure hostile or abusive language or manner and should ask this behavior be discontinued before you can continue the service or refer the situation to BWC management.
4. To work well with others, share ideas, and be open-minded.
Acceptance of Gifts and Gratuities
No employee
Created Company Name: Blue Moose Management Consultants
Welcome to our team. We are dedicated to providing our employees a pleasant work atmosphere helps to ensure excellent customer service and protection to our clients through Blue Moose Management Consultants (BMMC)
You have been selected from a pool of other candidates because we believe you have the right attitude for success. In addition, we feel you will add value to our team and help us achieve our mission. Blue Moose Management Consultants would like to thank you for joining our team and look forward to watching us succeed together.
Mission
“We are personally accountable to add value to our client’s business through excellent service, superlative advice, and extraordinary care. We help others manage where other may have failed”
Blue Moose Management Consultants cannot exist without clients and customers. It is our goal in this consulting firm to make clients feel that they are the most important person in our lives the time they spent with us
STANDARDS AND PROCEDURES
You are expected:
1. To have a positive attitude every day you step into the office. If there is a problem, leave it at the door unless you need to talk to someone.
2. Take care of customers request and set an appointment to take care of an unaddressed need uncovered during conversation.
3. To maintain the philosophy that the customer is always right (we know this is not always the case, but making the customer feel this way is the secret). Please report management if any incident where a customer treats you in a hostile or abusive manner. You are not expected to endure hostile or abusive language or manner and should ask this behavior be discontinued before you can continue the service or refer the situation to BWC management.
4. To work well with others, share ideas, and be open-minded.
Acceptance of Gifts and Gratuities
No employee
References: Ferrell, O C, Fraedrich, J, & Ferrell, L. (2008). Business ethics ethical decision making and cases. Boston, MA: Houghton Mifflin Company.