Preview

Csr Analysis Mcdonalds

Best Essays
Open Document
Open Document
4575 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Csr Analysis Mcdonalds
CSR REPORT ANALYSIS
McDonalds Corporation

Table of Contents Different Approaches to Analyze the CSR programme3 Defensive Approach3
Accommodative Approach4
Proactive Approach5
Activities and Initiatives6
Stakeholder Analysis10
A Critical analysis11
A Marketing Ploy?11
Responding to claims12
McLibel12
Response To Criticism 13
Sustainable Supply Chain14
Nutrition and Well-Being 14
Environmental Sustainability15
Employees16
Conclusion16
Bibliography17

Three Different Approaches to analyze McDonald’s CSR Programme

McDonald’s is a global organization whose impact on the world in terms of corporate social responsibility cannot be overestimated. Founded in 1954 by Ray Kroc, it grew to become not only the biggest fast food chain in the world but indeed the symbol of globalization.(SchlosserE., 2001).
Enormous prosperity and cultural differentiations create the dispute for corporate social responsibility. The answer to the dispute of corporate social responsibility meeting McDonald’s and assesses any options to create some improving the company’s social relationship performance. The answers are defensive, proactive and accommodative approaches. The company has different ways to approach these responses.

Defensive Approach:

McDonald’s defensive approach is to challenge of social responsibility regarding to accusations, allegations, and public pressures to obesity concerns and allegation treatment for workers. The company responses to the disputes, challenges for corporate social responsibility and try to improve social image and social performance.
One organization tried to monitor McDonald’s defensive approach based on accusations and they describe that ‘adopts a defensive approach to social demands admits some errors in social responsibility but mainly defends its behavior to its critics in order to prevent further economic losses’. (Batcup, 2007). As we see here that McDonald’s main aim is to maintain their



Bibliography: Batcup, M. (2007). Campanionism. Why companies need democracy as much as countries. içinde Big Mac fights back Daft.R, S. &. (2009). Management. Grainger, David Hartford, J. (2008). qsrmagazine. <http://www.qsrmagazine.com/articles/features/100/recycling-4.phtml> adresinden alınmıştır http://www.aboutmcdonalds.com/ jivdaya. (2006, June 17). February 2, 2011 tarihinde mclibel case the story: http://www.jivdaya.org/mclibel_case_the_story.htm adresinden alındı magazine, e McDonald 's Fact Sheets. (2008). http://McDonald’s.com/corp/about/factsheets.html adresinden alınmıştır members Report, M. C. (2009). Ronald McDonald House Charities. (2008). http://www.rmhc.org/rmhc/index/about.html adresinden alınmıştır SchlosserE singerpubs. (2009, May). February 2011 tarihinde http://www.singerpubs.com/ethikos/html/mcdonalds.html adresinden alındı Spurlock, M

You May Also Find These Documents Helpful

  • Powerful Essays

    McDonalds has been a leading fast-food chain in the restaurant industry since 1955. Not only have they created some of America’s favorite pastime foods, but also they’ve been a leading force in creating global change with innovative additions such as drive-thru restaurants, college credits from their Hamburger University to chicken McNuggets and more!…

    • 1715 Words
    • 7 Pages
    Powerful Essays
  • Good Essays

    Est1 Task 310.2.1-05

    • 1261 Words
    • 6 Pages

    Company Q’s attitude towards social responsibility appears to be nonexistent, possibly through ignorance or disconcert. Either way the lack of social responsibility affects their business and community’s perception of their business. It appears that the company management has never developed and ethics program that clearly defines the corporate culture including provisions for social responsibility. Profits, or at least a lack of losses appears to be a primary motivating factor for company Q's management’s decisions. Company Q has been attempting to cut losses by closing stores that were losing money instead of finding innovative ways to increase revenues and profitability for the stores. Based on the known information, Company Q still has ample opportunity to build a socially responsible reputation within the community it serves and at the same time create profits for its shareholders. Simple and cost-effective changes could be implemented in a relatively short amount of time and the benefits to the community, employees and the company itself could be realized within a reasonable amount of time. There are at least three ways that Company Q can make a positive affect within the community that it serves while increasing revenues and profitability for shareholders.…

    • 1261 Words
    • 6 Pages
    Good Essays
  • Good Essays

    EST1 Task 1

    • 891 Words
    • 3 Pages

    Under the theory that social responsibility helps determine if a company is successful, let’s examine Company Q’s attitude toward social responsibility. Company Q recently closed down a couple stores citing that these two stores have been consistently losing money. It must be noted; however, that both stores were also located in higher-crime-rate areas of the city, which may cause the community to speculate about the real reason the stores were closed. Could it have been the fear of the neighborhood itself that caused Company Q to decide to close those two stores? The closing of these two stores could suggest that Company Q is more interested in profits and revenue rather than providing a much needed service to the community. In addition, Company Q’s customers have been requesting health-conscience and organic products for several years and they have just recently started offering these products. This change of heart may appear to be a positive step for Company Q if it wasn’t for the fact that not only did it take years of requests from their customers but all of the health-conscience and organic items being offered are high margin items, again making it appear that Company Q is more interested in profits and revenues than doing right by their customers and…

    • 891 Words
    • 3 Pages
    Good Essays
  • Better Essays

    Final Stragetic Plan

    • 3521 Words
    • 15 Pages

    References: McDonald 's: A Good Image with Bad Ethics. (n.d). Retrieved from http://www.neumann.edu/academics/divisions/business/journal/review_08/gibison, A. (n.d). McDonald 's: A Good Image with Bad Ethics. Retrieved from http://www.neumann.edu/academics/divisions/business/journal/review_08/gibisonpf…

    • 3521 Words
    • 15 Pages
    Better Essays
  • Powerful Essays

    P3 Unit 37

    • 1941 Words
    • 8 Pages

    Within this brief sheet I am going to describe what the social implications of various ethical issues are. These issues will relate to the various aspects of McDonalds. The aspects of McDonalds that I will look into are as follows;…

    • 1941 Words
    • 8 Pages
    Powerful Essays
  • Good Essays

    Trader Joe's

    • 1035 Words
    • 5 Pages

    THE ORGANIZATIONAL BEHAVIOR OF FOOD RETAILER TRADER JOE’S IS UNIQUE IN MANY WAYS. FROM OWNER, JOE COULOMBE, TO A STORE CLERK, THEY ALL HAVE THE SAME VISION IN MIND- TO SET THEMSELVES APART FROM THE REST. NOT FALLING INTO STEREOTYPICAL FOOD CHAINS, TRADER JOE’S DOES BUSINESS THEIR WAY. THIS MAKES THEM PERFECT AT BEING THEM. FROM INTERVIEW QUESTIONS TO JOB DESIGN, THEY ARE NOT YOUR STANDARD FOOD MARKET. THE SOCIAL CAPITAL IN WHICH MANAGEMENT IS CHOSEN, TO THE STORE’S ATMOSPHERE AND POSITIVE REINFORCEMENT FOR ALL EMPLOYEES ARE HAVE A PROVEN TRACK RECORD OF SUCCESS. ADDED WITH IMPECCABLE CUSTOMER SERVICE, THE ORGANIZATIONAL BEHAVIOR OF TRADER JOE’S IS NOT ONLY UNIQUE, BUT QUITE LUCRATIVE. HOWEVER, NOT EVERY STORE IS A PERFECT WONDERLAND. GREENPEACE LAUNCHED A WEBSITE NAMED TRAITOR JOE’S FOR SELLING SEAFOOD THAT ARE OVERFISHED AND NEED TO BE CONSERVED. THIS CAUSED THE FOOD RETAILER TO TAKE SWIFT ACTION TO CORRECT THE DILEMMA, BY REMOVING THOSE ITEMS FROM THE SHELVES. THE FISCAL EFFECTS OF THIS ACTION HAS YET TO BE DETERMINED, HOWEVER THE ETHICAL RESPONSIBILITY HAS BEEN CORRECTED.…

    • 1035 Words
    • 5 Pages
    Good Essays
  • Satisfactory Essays

    As my second organisation I have decided to discuss about McDonalds, it is the world’s largest chain of fast food restaurant. The business began in 1940 the Headquarters are based in the United States and the corporation was founded by a businessman. In 2003 the company had launched the “I’m Lovin It” campaign. The purpose of the business is to serve its customers with the excellent quality of food that they provide. It is a worldwide company and has over 33,000 stores in approx 118 different countries, and serves…

    • 380 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    McDonald case (capstone)

    • 1750 Words
    • 6 Pages

    McDonalds Corporation which is a billion worth company today was established with the long vision of growth and prosperity all around the globe as the leading fast food industry as they have today. It has its headquarter in Oak Brookville, U.S. going back to the history it has a interesting story which is even known as coffee case of their starting around 16 years back a n old lady ordered 49 cent cup of coffee from her window of car at a local McDonalds restaurant situated at Gibson boulevard south east. With her grandson where she accidently spills coffee which makes the third degree burns and the company was taken to the court which made them compensate 20 thousand dollars to lady. But at last the settlement was made secret with the party so until now nobody knows about the last hearing of the case. This is one of the example of their hurdles the more came with the death of the two more experienced CEO of McDonalds which led them face the poor strategic decisions and poorly marketing techniques.…

    • 1750 Words
    • 6 Pages
    Powerful Essays
  • Good Essays

    sociologist George Ritzer argues that the relationship between McDonald's and our society runs even deeper. Beyond its commercial propaganda and symbolism, Ritzer says, McDonald's is a potent manifestation of the rational processes that define modern society.…

    • 604 Words
    • 3 Pages
    Good Essays
  • Good Essays

    I did my research on McDonald's a global organization that has had a few cultural issues that affects them when growing outside the United States. So as we all know McDonald's is a fast food company, they started in the United States in 1940 as a barbecue restaurant. In 1948 they took a look at the restaurant and choice to change what they made and sold. They moved to a production line principle and start to make hamburger. McDonald's became a franchise in 1955 when businessman Ray Kroc purchased the chain from the McDonald brothers and started its worldwide growth. The thing that most do not know is that they our operated by a franchisee, an affiliate, or the corporation itself. Right now McDonald's restaurants are found in 119 countries around the world and they serve about 68 million customers each day, so they have had to deal with many different cultural issues. I think two issues that they have had to work through that was hard were opening in India and the outlook that they and other fast food places are the reason for fatter people.…

    • 1092 Words
    • 5 Pages
    Good Essays
  • Powerful Essays

    In his book entitled ‘The McDonaldization of Society’, George Ritzer nicely encompasses concepts from sociology, management, and economics to provide a profound understanding of our modern society. According to George Ritzer, McDonaldization is defined as the process by which the principles of the fast-food restaurant are coming to dominate more and more sectors of American society as well as of the rest of the world. Toys “R”Us, Wal-Mart, Gap, Jiffy Lube, and Home Depot are all examples of companies that want to become the McDonald’s of their industry. The success of McDonald’s is also evident worldwide as over half of the company’s revenue comes from overseas operations serving 50 million customers a day. Indeed, this fast-food restaurant has become more than just a company. It has become a part of our culture.…

    • 2978 Words
    • 12 Pages
    Powerful Essays
  • Good Essays

    McDonald’s is a well-known icon and influence on our culture for many reasons. McDonald’s can be seen in many television sitcoms and movies as far back as 1973, as well as a huge sponsor for the Olympics that increase its hold on the society. Through the catchy commercials that boast new products declaring individualism, Americans embrace the individualistic choices and feed into the hype. Also, being a household name that even children can recognize the golden arches and Ronald McDonald, and crave it while you drive by. Personally, I was not immune to the grand opening of McDonald’s close to my hometown, where my parents drove 30 minutes to eat there. Beyond the American borders, it has become a global representation of the Western world abroad as the logo and symbols of McDonald’s are easily recognized by anyone and age from any country. How did McDonald’s take over the world? This is simple to answer: A strong business model.…

    • 887 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    01 SPRINGSMBA51028 1

    • 1236 Words
    • 5 Pages

    There are many businesses that we frequent in our day to day lives that are global in nature. We rarely give thought to their presence in another country. McDonald’s is a name that is recognized by all ages, in over 117 countries (Talpau & Boscor, 2011). McDonald’s is a 192.95 billion dollar restaurant industry (Bloomberg Industry Market Leaders). According to Kuratko (2013), McDonald’s is one of the biggest fast food industries in the world, due to the founder’s innovative ideas, not by inventing a product.…

    • 1236 Words
    • 5 Pages
    Powerful Essays
  • Satisfactory Essays

    Sustainability Memo

    • 458 Words
    • 2 Pages

    From humble beginnings in 1954, McDonald’s is one of the world’s leading food service retailers. Their history shows they have embarked their journey towards a more sustainable business for more than three decades, starting in 1980 by disclosing nutrition information in their restaurants. Now, McDonald’s is “on a journey together for good; good food and sourcing served by good people while being a good neighbor both bettering the planet and giving back to the communities they serve.”…

    • 458 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Shared Value Creation

    • 1033 Words
    • 5 Pages

    The importance of corporate social responsibility to companies has been widely debated. Companies eager for maximizing the profit with limited cost. Facing the complexity economic environment and growing competition, as well as the short-term performance pressures from shareholders, companies have no idea but force to restructure the business, reduce the labor force and relocate the business to lower-cost regions. However, are they really helpful to maintain the competitive advantages and gain the sustainable profit? Michael Porter and Mark Kramer, in their January/ February 2011 Harvard Business Review article - Creating Shared Value (CSV) explains what a growing companies have come to recognize - companies can derive a great deal of economic value by addressing social needs. This new approach is used to replace the traditional description of corporate social responsibility (CSR).…

    • 1033 Words
    • 5 Pages
    Good Essays