Business Ethics Case Study
Business Ethics Case Study #1 Starbucks Starbucks is a business that has been around since 1971 serving a various amount of coffee for people all around the United States. This business started in the city of Seattle with getting port of coffee from around the world. Today they are international business getting in approximately $11 billion dollars a year. With this being said Starbucks is a very high pace, high traffic environment with all the stores giving a home feel to them so when you order coffee you don’t feel like you even left your house.
Question 1: What role does corporate social responsibility and the employees play in Starbucks approach to business and why? What were two main reasons for this approach?
The role that Corporate social responsibility has in the approach to business is that they are a company the really gives back to the environment, costumers. By working on its CSR they are using more efficient lighting in the stores in the year 2013 according to the Global Report. They have something on the Global website that was interesting. With the respect to profit in the public company they had a cycle saying aspirePartnerInnovateLearn this was a none ending cycle and this play a role in the approach to the business because what this means is if the business every wants to succeed more than it already has then it needs to learn more which in turn will aspire then to have idea about going more above and beyond to make their business the best. As far as the partner goes I believe that you need to have someone else ideas not just you own to run a successful business. Then with that being said you innovate what you have and don’t have to make the best of any situation. The roles employees have in the starbucks approach are a little different than CSR. With being an employee you are on the front line. A costumer comes up orders something you have to give them great customer service and if you don’t they are unlikely to come back. With being
Question 1: What role does corporate social responsibility and the employees play in Starbucks approach to business and why? What were two main reasons for this approach?
The role that Corporate social responsibility has in the approach to business is that they are a company the really gives back to the environment, costumers. By working on its CSR they are using more efficient lighting in the stores in the year 2013 according to the Global Report. They have something on the Global website that was interesting. With the respect to profit in the public company they had a cycle saying aspirePartnerInnovateLearn this was a none ending cycle and this play a role in the approach to the business because what this means is if the business every wants to succeed more than it already has then it needs to learn more which in turn will aspire then to have idea about going more above and beyond to make their business the best. As far as the partner goes I believe that you need to have someone else ideas not just you own to run a successful business. Then with that being said you innovate what you have and don’t have to make the best of any situation. The roles employees have in the starbucks approach are a little different than CSR. With being an employee you are on the front line. A costumer comes up orders something you have to give them great customer service and if you don’t they are unlikely to come back. With being
References: Ferrell, O. F. (2013). Business Ethics Ethical Decision Makin g and Cases. Mason, OH, USA: South-Western. Unknown . (2015). http://www.starbucks.com/responsibility/global-report Unknown . (2015). http://www.starbucks.com/careers/working-at-starbucks Unknown . (2015). http://www.subway.com/careers Unknown . (2015). http://kfcapplication.net/kfc-job-benefits/ Unknown . (2015). http://www.starbucks.com/about-us