Est1 Task 1
Standards and Procedures
Behavior
Always conduct yourself in a professional manner. (Inappropriate words or insinuations will not be tolerated)
Act in best interests of our clients. (Always safeguard our client’s information that is not public knowledge.)
Foster culture diversity; treat others with dignity and respect. (Refrain from criticizing and putting down fellow employees and customers.)
Take ownership of own work and promote opportunity.
Follow dress code – wear appropriate business casual attire. (Body tattoos and piercings will be covered at all times. Please see company dress code booklet for further description of dress code)
Practice integrity and honesty in all areas of business.
Avoid parting in any activity that could have a negative effect on company’s image.
Participate in any mandated professional education courses. (Company courses will be assigned as needed and employees will be provided a deadline to complete courses.)
Put Philanthropic mission above your personal gain.
Disclose any possible conflicts of interest to management which may or may not result in reassignment or termination. (Refrain from partaking in employment in related companies, or engaging in interoffice dating)
Encourage other employees to embrace code of ethics and report any knowledge of others not adhering to code of ethics. ( Any information provided to management will remain confidential , retaliation toward informant is prohibited)
Accuracy and completeness
Keep accurate records, files and books of activities.
Maintain company standard of 99 percent quality accuracy of work. ( Monthly summary of quality will be provided based on review of employees work by their direct supervisor)
Maintain company standard of required production. (Please see production requirements which are based on employees job description)
Work scheduled time; refrain from partaking in unapproved overtime. (Regular tardiness and unexcused absences will not be tolerated under
Behavior
Always conduct yourself in a professional manner. (Inappropriate words or insinuations will not be tolerated)
Act in best interests of our clients. (Always safeguard our client’s information that is not public knowledge.)
Foster culture diversity; treat others with dignity and respect. (Refrain from criticizing and putting down fellow employees and customers.)
Take ownership of own work and promote opportunity.
Follow dress code – wear appropriate business casual attire. (Body tattoos and piercings will be covered at all times. Please see company dress code booklet for further description of dress code)
Practice integrity and honesty in all areas of business.
Avoid parting in any activity that could have a negative effect on company’s image.
Participate in any mandated professional education courses. (Company courses will be assigned as needed and employees will be provided a deadline to complete courses.)
Put Philanthropic mission above your personal gain.
Disclose any possible conflicts of interest to management which may or may not result in reassignment or termination. (Refrain from partaking in employment in related companies, or engaging in interoffice dating)
Encourage other employees to embrace code of ethics and report any knowledge of others not adhering to code of ethics. ( Any information provided to management will remain confidential , retaliation toward informant is prohibited)
Accuracy and completeness
Keep accurate records, files and books of activities.
Maintain company standard of 99 percent quality accuracy of work. ( Monthly summary of quality will be provided based on review of employees work by their direct supervisor)
Maintain company standard of required production. (Please see production requirements which are based on employees job description)
Work scheduled time; refrain from partaking in unapproved overtime. (Regular tardiness and unexcused absences will not be tolerated under
References: Ferrell, O. C., Fraedrich, J., & Ferrell, L. (2009). Business ethics, ethical decision making and cases. (7e, 2009 update ed.). Mason: South-Western Cengage Learning. Nick Ciancio (July 2007). The seven pillars of an effective ethics and compliance program. Retrieved from: http://www.globalcompliance.com/pdf/the-seven-pillars-of-an-effective-ethics-and compliance-program.pdf. Marsha Glick (July 17, 2000). Twelve steps for designing effective training programs. Retrieved from: http://www.techrepublic.com/article/twelve-steps-for-designing-effective-training-programs/5032124. Mark Lamendola (July 1, 1998). Ten Tips For An Effective Training Program. Retrieved from: http://ecmweb.com/content/ten-tips-effective-training-program.