Preview

Assignment

Good Essays
Open Document
Open Document
1001 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Assignment
HR Planning at Qantas
The following two recent articles about Qantas highlight some of the challenges the organization is currently facing. Please read these two articles and address the question as follows.

Joyce’s reform waring irks engineers - Qantas CEO Alan Joyce says out of touch union leaders are blocking reforms (Source:The Australian July 21, 2011)
QANTAS chief executive Alan Joyce has incensed the airline’s engineering union with a speech warning that a restructuring to be unveiled next month which will signal the start of tough reforms.

Mr Joyce singled out airline’s pilots and engineers as stumbling-blocks to its move to make its more internationally competitive and efficient. He described the airline’s maintenance and repair costs as “among the least efficient and most expensive in the world”and warned that out of touch union leaders were blocking new business models.

He said a pilot union push for job security would lead to Jetstar pilots being paid at Qantas rates, making the low-cost carrier unviable. An alternative option of removing Jetstar from the Qantas code share regime“would weaken the Qantas Group network and destroy jobs”.he said.

Maintenance staff were warned that they needed to follow the example of check-in staff and accept the need for change. Joyce said new maintenance regulations issued by the Cicil Aviation Safety Authority to bring Australia into line with Europe recognized the enormous advances in aviation technologies. “The vast majority of people within our business have helped us to maximize the capabilities of these aircraft in terms of fuel efficient flying techniques and new product and service offerings,” Mr Joyce said. “But our maintenance and repair costs are among the least efficient most expensive in the world. “So it's time to catch up. We don't repair our cars the same way we did 40 years ago. We can't repair our planes the same way either.”

Mr Joyce singled out a push to stop licensed engineers from doing

You May Also Find These Documents Helpful

  • Better Essays

    There are formally recorded rules and regulations for Qantas that need to followed for best business practices. A document named ‘An overview of Qantas Group Business Practices’ provides an overview of the principles, values and practices of the Qantas Group (Qantas Official Website). It also depicts the standards set by the organization that should be upheld by all of its employees. The company encourages people to go through the document in order to better understand their responsibility as an individual and as a group.…

    • 2473 Words
    • 10 Pages
    Better Essays
  • Good Essays

    Management claimed to have been generous in the last agreement offer, where they met 80% of the worker’s demand, but the agreement still got rejected. The union argued that the key issues were not kept in mind while constructing the agreement that was offered. The negotiations soon ended and the situation was then handed over to an arbitrator, who forced a settlement that was similar-to the last agreement offer that was rejected. Air Canada stated that they felt like the arbitrator favoured the union due to their preference of gradual change over radical change. However, the union felt that the government interference in the situation favoured Air Canada. The two parties clearly had different priorities for the collective agreement. The management claimed that the union was not clear and concise with what they wanted out of the negotiation. The language used by the management or the union in this case did not necessarily matter at the end because the decision was made by the arbitrator. However, during the initial negotiation I feel like both parties came off very strong. The union members were extremely frustrated with their circumstances, which resulted in the management to become…

    • 431 Words
    • 2 Pages
    Good Essays
  • Satisfactory Essays

    Qantas

    • 959 Words
    • 4 Pages

    Qantas relies heavily on technology, but airline technology is complex and it is continually being advanced and updated. Qantas was one of a number of airlines, who placed advance orders for the new Airbus A380, but they were opted to make sure they were not the airline to receive the very first ones as Qantas are all about quality for the customer…

    • 959 Words
    • 4 Pages
    Satisfactory Essays
  • Good Essays

    Miss

    • 1529 Words
    • 7 Pages

    * Qantas quickly responded by cutting lying capacity, restricting, and deferring and cancelling orders for new planes.…

    • 1529 Words
    • 7 Pages
    Good Essays
  • Best Essays

    3. Wallace Hendricks, Peter Feuille, and Carol Szerszen (1980, October). Regulation, Deregulation, and Collective bargaining in airlines. Industrial and Labor Relations Review. Vol. 34, no. 1, pp. 67-81. Retrieved from www.jstor.org…

    • 4943 Words
    • 20 Pages
    Best Essays
  • Powerful Essays

    This paper is an assessment of a conflict that took place between The Boeing Company and one of its unions, The International Association of Machinist and Aerospace Workers in 2008.…

    • 5226 Words
    • 21 Pages
    Powerful Essays
  • Good Essays

    Week 5 Mgt 351

    • 643 Words
    • 3 Pages

    1. From each change perspective, what are the key issues to understanding the wildcat strike? From an OD perspective, the leadership at BA failed in a number of areas. They did not communicate properly, they ignored the temperature of the relationship with employees, and they were shortsighted in implementing the change. This was evident in the lack of sense in implementing a change at the front of the busiest season of the year. They did not properly manage the change and in fact ignored most all areas of change management: they did not prepare employees, they did not communicate, they did not nurture employees through the change, nor did they reinforce the change and the reasons for it. From a contingency standpoint – they did not have one. As a result, customers suffered and the company lost millions. Their processes were ineffective and upper management was not informed enough to understand the consequences of their actions.…

    • 643 Words
    • 3 Pages
    Good Essays
  • Good Essays

    On October 22nd, 2001, the Industrial dispute between QANTAS and its employees was initiated with the offering of a new Enterprise Bargaining Agreement. This proposed an 18-month wage freeze for employees plus a sliding scale profit share scheme. Ten out of twelve unions under QANTAS accepted the terms of the agreement, barring the unions of manufacturing employees (AWU and AMWU). They were holding out for a 4-6% pay rise. On the 8th May 2002, some ten months later, the dispute was resolved when QANTAS agreed to an across the board 6% pay increase. This essay provides an in-depth analysis into the dispute, including causes, the resolution process, the role of stakeholders, and costs and benefits for all concerned.…

    • 2072 Words
    • 7 Pages
    Good Essays
  • Powerful Essays

    In order to accommodate for the shift in the market due to the social factors IAG has taken to a ‘Cost driven recovery’ which refers to them relying on cutting costs in order to deal with the sharp decline in revenues that the airline industry has seen. While many were sceptical as to the success of this cost…

    • 2054 Words
    • 9 Pages
    Powerful Essays
  • Satisfactory Essays

    assignment

    • 369 Words
    • 2 Pages

    2. How long does it take a principal P to triple at a nominal rate of 4.5%…

    • 369 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    ASSIGNMENT

    • 4382 Words
    • 13 Pages

    Verbal communication includes talking, whispering, shouting etc. It uses words to give an idea, thought or a feeling.…

    • 4382 Words
    • 13 Pages
    Powerful Essays
  • Good Essays

    C and C stores case study

    • 975 Words
    • 4 Pages

    Airstar is a company which produces, refurbishes and renovates spare parts for previously owned aircrafts. Since the unexpected death of the founder a few years back it has been facing many challenges and unanticipated changes. One of the main challenges now facing Airstar is the intense competition from similar companies in the industry which offer analogous services such as General Electric and Pratt & Whitney. The company has always maintained a good reputation for its excellent quality, safety and customer service but due to globalization it feels it in now under siege. There is also a lack of responsiveness in the company which means that when they are faced with a problem a lot of time is wasted in communicating and reaching an adequate decision which makes everything chaotic and disorganized. Moreover, there seems to be a lack of ethics and social responsibility amongst the employees of Airstar. There have been many disagreements between the vice president and controller, and replication of work just to outfox each other and prove that their idea was better and more successful. Some employees have also refused to follow their job description which is making the work environment frenzied.…

    • 975 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Assignment

    • 1588 Words
    • 15 Pages

    This assignment is all my own work and I have acknowledged any use of the…

    • 1588 Words
    • 15 Pages
    Good Essays
  • Satisfactory Essays

    Rift Airlines Case Study

    • 393 Words
    • 2 Pages

    Armstrong suggests reducing the number of flight crew and expanding the job duties to be performed by reducing cleaning staff and lower cost. Linda says that the way of increasing the quality of their management is making the bureaucracy slower and not resisting to the changes. Jeff Davis suggests firing the employees from New Zealand and the Philippines.…

    • 393 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Assignment

    • 6343 Words
    • 26 Pages

    To find out the market share of Berger Paints BD Ltd. (BPBL) at Mirpur DOHS area.…

    • 6343 Words
    • 26 Pages
    Powerful Essays