THE ROLE OF TECHNOLOGY IN QUALITY EDUCATION Dr.R.Sivakumar Assistant Professor Department of Education Annamalai University Introduction Quality education is a universal goal. It is common to hear arguments that instructional technology will be the key to educational quality as we enter the new millennium. Investment in educational technology is urged upon policy-makers as the path to educational quality. In fact‚ enthusiasts for educational technology argue that quality
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BACKGROUND OF THE STUDY Information technology (IT) is a strategic resource that facilitates major changes in competitive behaviour‚ marketing and customer service (Kotler‚ 2007:312). In other word‚ it is the automation of processes‚ controls‚ and information production using computers‚ telecommunications‚ software and ancillary equipment such as automated teller machine and debit cards. It is a term that generally covers the harnessing of electronic technology for the Information needs of a business
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"Customer-Driven Learning at Radisson Hotels Worldwide" the background‚ growth‚ and service guarantees of the Radisson Hotel chain is discussed. Radisson Hotels was founded in 1938 by Curtis L Carlson of Carlson Companies Inc. The company ’s headquarters were located in Minneapolis‚ Minnesota and was divided into four operating groups - Carlson Hospitality Worldwide‚ Carlson Wagonlit Travel‚ Carlson Marketing Group‚ and Carlson Leisure Group. In 1975 Radisson only had ten hotels but quickly grew to three
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The Role of Information Technology in Education The Role of Information Technology in Education The Role of Information Technology in Education explores the potential for technology to redefine the terms of teaching and learning. Can the tools of technology break through the barriers to educational progress? What inhibits the effective use of technology? What are the perceived and the real limits of these tools? Thirteen grantees are helping to answer these questions. In 1998‚ we noticed that computers
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Service quality is becoming an important part in hotel industry. Thus‚ it is significant to measure and find effectiveness of service quality based on customers’ satisfaction.The paper is a brief analysis of service gap in Sheraton Macao Hotel. According to the questionnaires and investigation‚ we hope to find out the customers’ satisfaction in Sheraton Macao hotel and whether Sheraton Macao Hotel can satisfy her customers. Key words: Sheraton Macao Hotel‚ customers’ satisfaction. 1. Introduction
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advancement in old technology resulted in modern technology and many discoveries have been made and quality of life of the people have improved as a result of availability of modern technology. Undoubtedly‚ modern technology has became a crucial and prominent aspects of our life. Although it has led to complications‚ it is actually reasonable to say that modern technology has very much improved the quality of life of people. Thus‚ I opine that modern technology does sometimes improve quality of life.
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Subject: - Marketing. Course: - BA (ONS) Business –HNC – 1st sem. Name of student: - Alvin Vishal Nundlall. College: - Rims International School of Business and Technology Mumbai‚ India. [pic] Index Part I - Radisson’s Marketing Orientation 1.1 About Radisson …………………………………………………………………………………… 3 1.2 What is marketing? ……………………………………………………………………………… 3-4 1.3 Difference between product and market orientation ………………………………4 1.4 Radisson’s market orientation ……………………………………………………………
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Dobrile in Pula CONCEPTS OF SERVICE QUALITY MEASUREMENT IN HOTEL INDUSTRY UDK / UDC: 640.41(658.562) JEL klasifikacija / JEL classification: L83 Stručni rad / Professional paper Primljeno / Received: 31. svibnja 2007. / May 31‚ 2007 Prihvaćeno za tisak / Accepted for publishing: 03. srpnja 2007. / July 03‚ 2007 Summary The quality of service in hotel industry is an important factor of successful business. The existing trend of complete quality management in hotel industry ensures the achievement
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Purchasing and e-Procurement 3.1 The Role of Purchasing 3.1.1 Introduction to purchasing The role of purchasing is to obtain raw material‚ components‚ parts‚ as well as information that are needed for the production of goods or providing services. The purchasing process includes many aspects‚ such as request for quotation (RFQ)‚ supplier market analysis‚ supplier selection‚ contract negotiations‚ and purchase plan implementation. The purchase function plays a liaison role between various departments within
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Radisson Hotels‚ owned by the Carlson Company‚ was acquired in 1962 and grew at a rapid pace. Between 1978 and 1997 they went from 10 hotels to 360 locations in 47 countries. However‚ this huge growth came at a cost to their customer service. Realizing that changes were needed‚ the Radisson President and Executive Vice President‚ Brian Stage & Maureen O’Hanlon‚ worked actively to refocus the strategy of “growth at any cost” to a customer-focused strategy: “Champion of the guest.” This case
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