Valuable lessons have been learned because of the Odwalla crisis in October 1996. Odwalla tackled the crisis head on with open and honest intentions. The recall strategy that was implemented hinged on four objectives: constant internal communication‚ personalized customer service‚ fast and effective response‚ and responsibility. That is admitting when wrong. Buy maintaining this strategy they were able to survive what could have been a destructive end to the company. On October 30‚ 1996‚ the
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Odwalla Case Assignment In the Odwalla Case there are many stakeholders. There are the employees‚ the customers‚ the communities‚ the media‚ the suppliers‚ and the shareholders. The most important stakeholder in this case is the owners: founder‚ Greg Steltenpohl and CEO Stephen Williamson. I know they are the stakeholders because they not only have a direct economic transaction with the company but also‚ their actions affect the outcomes of the business. For example‚ they set up the values of the
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STRATEGY MEMO SITUATION: LAUNCH OF TOYOTA PRIUS – WORLD’S FIRST HYBRID CAR BPSM PGDM: 2009-11 TEAM: A9‚ MICHAEL PORTER MEMBERS: 9020: KASTURAY ADITYA MANOHAR 9025: MOLKANTI PARIMAL 9036: PURNA CHANDRA SHEKAR 9076: GOKUL KRISHNAN B V 9100: ROHIT N 9103: SANTHOSH K.S. SUBMITTED TO: Prof. GOVINDA SHARMA DATE: 27-JULY-2010 Table of Contents COMPANY DESCRIPTION 3 Toyota: History and Growth 3 Toyota Mission 5 McKinsey 7S Model for Toyota 6 THE ENVIRONMENT ANALYSIS OF JAPAN
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Questions: 1. What should the company do regarding the following specific issues? a. Should the company recall all of its fresh apple juice‚ just those batches considered potentially contaminated‚ or not recall any of the product? I think Odwalla should recall all of its fresh apple juice in order to prevent consumers from having to worry about purchasing the product and getting contaminated. Until the problem is solved fresh apple juice should not be distributed. b. Should the company
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Memorandum To: James Sterns AEB4325 From: Anthony Alberts Manager Director Progress Milling Date: 1/29/2013 Re: Strategy Memo on Water rights and usage Water rights and usage As a manager of a privately owned milling company and privately owned corn farmer‚ I would conduct a SWOT analysis of how this trend could affect the competitive market of agribusiness firms as well as internally with my company. 1. How could Ag water rights and water usage alter the competitive
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Directive & Informative Memos Review Worksheet This is a review of directive & informative memos that you learned about in Module 3. Activity 1 1. What are the 5 parts of the header of an informative memo? __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ 2. The ‘Subject:’ line should be _____________________________________________________
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University Hospital Memo To: Pat Rowe‚ Vice President From: Yilin Zhang CC: Jon M. Werner Date: 5-Nov-13 Re: Technology Training Recommendations With the development of medical science and medical technology‚ high-tech medical devices‚ which come out constantly‚ help caregivers stay informed about new equipment and principles of work performance‚ safe use of new equipment‚ and other issues that are increasingly prominent. Meanwhile‚ the poor attitude of staff during training is also a big
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MEMO: From: Learning Team B Date: October 28‚ 2013 Re: Revenue Cycle Reasoning for this memo is to explain with detail the qualitative features of importance that identifies the deviations seen in the auditing process at Apollo Shoes. During the audit process there were none compliances found in the records of Apollo Shoes Inc.’s revenue process‚ cycle of test ending 12/31/2007 and in the receivable aged trial balance sheet. In the following you will see a step listed that was taken during
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market. You believe that increased demand will more than offset productivity gains‚ and may even require hiring more employees. Naturally‚ you cannot guarantee this‚ although you are optimistic about the chances that this will occur. Write a one-page memo to employees that covers these points. OPTION 2 2. Assume the role of vice president of manufacturing of Eastern Products‚ Philadelphia. You are thinking about the forthcoming annual retreat of top-level managers of manufacturing‚ engineering‚
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Memo To: Ms. Ramos From: DOraimi Subject: 2012 Income Correction Date: 01/20/2014 You believe that the $1 million overstatement of the 2011 ending inventory has no impact on 2012’s reported income‚ because 2012 ending inventory is correct. In this memo‚ I will explain how the overstatement in 2011 ending inventory affects 2012’s reported income. Based on the formula “Cost of good sold= Beginning inventory + Inventory purchased – Ending inventory”‚ the cost of good sold during
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