------------------------------------------------- MỤC LỤC LỜI CẢM ƠN NHẬN XÉT CỦA GIÁO VIÊN HƯỚNG DẪN NHẬN XÉT CỦA GIÁO VIÊN PHẢN BIỆN DANH MỤC HÌNH – BẢNG BIỂU DANH MỤC CÁC TỪ VIẾT TẮT PHẦN MỞ ĐẦU 1 CHƯƠNG 1. CƠ SỞ LÝ LUẬN 4 1. CƠ SỞ LÝ LUẬN VỀ MARKETING 7 1.1 Marketing 7 1.2 Marketing dịch vụ 10 2. LÝ THUYẾT VỀ MỨC ĐỘ THỎA MÃN CỦA KHÁCH HÀNG 11 2.1 Khái niệm về sự thỏa mãn 11 2.2 Tầm quan trọng của việc thỏa mãn khách hàng 12 2.3 Các khía cạnh thỏa mản khách hàng 13 2
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works the same way. If someone is not positive or do anything worthy of success then they will not see success in their life. Remember positive attitude can take us anywhere we want to go to in life. "Just Keep Swimming" like Dorothy from "Finding Nemo" said. Nothing cannot stop us when we have a positive attitude
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criticizing her. “What she doin’ coming back here in dem overhalls? Can’t she find no dress to put on?....Where all dat money her husband took and died and left her?” (Hurston 2). The criticism of Janie is influenced by the jealousy of the other black women toward her. “What dat ole forty year ole ’oman doin’ wid her hair swingin’ down her back lak some young gal?—Where she left dat young lad of a boy she went off here wid? (Hurston 2). The women obviously envy Janie’s attractiveness. “Why she don’t
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ESP essay This is the headline from a just-released report by DoubleClick and the e-tailing group‚ Inc. What I find most interesting is how this will undoubtedly make headlines among various media outlets without any serious thought into what is going on here. First and foremost is the question of price and consumer loyalty. The impression given by such a headline is not that most people are price sensitive (we don’t need research to tell us this)‚ but that price is the MOST IMPORTANT
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In the Roman language‚ the meaning of Montresor is “to show fate’’. In the opening of the story‚ Montresor states why he desires Fortunato downfall. “The Cask of Amontillado’’‚ a short story by Edgar Allan Poe in which a man named Montresor seeks revenge on a well respected and feared men for insulting his family name and hurting him verbally countless of times. Montresor honors his family’s name‚ motto‚ and coat of arm‚ these things are vast significance in the story of “The Cask of Amontillado’’
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People make good and poor decisions everyday‚ but one person has made history with his poor decisions. Let’s all think for a minute‚ did Hitler make any good decisions or were they all bad ending in disaster. It seems Hitler thought his way was the only right way and everyone else’s ideas were wrong. Then you look at his leadership qualities and they are so unique you wonder how he learned to lead like that. Hitler doesn’t listen to anyone he thinks he is superior to all and everyone else
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hides from Huck‚ “‘He [Pap] ain’t a comin’ back no mo’‚ Huck.’...‘Nemmine why‚ Huck -- but he ain’t comin’ back no mo’.’ But I kept at him; so at last he says: ‘Doan’ you ‘member de house dat was float’n down de river‚ en dey wuz a man in dah‚ kivered up… well‚ den you k’n git yo’ money when you wants it; kase dat wuz him’” (Twain 338). Jim knows that Huck will be heavily affected by the news‚ so he holds off telling him along the journey. This shows that he has considered what he says before he says
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Global economics: Source 1:http://business.time.com/2011/08/31/will-steve-jobs-departure-hurt-the-economy/ Summarize: This article discusses how big of an impact Steve Jobs has on the economy we live in today. Apple is a multi-billion dollar company. It has more financial ammo than most sovereign countries‚ by financial ammo I mean it has much more money than others companies in sovereign countries. Apple trumps the Gross domestic production of Denmark‚ Thailand‚ and Greece‚ which makes the company
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1. THE GERM. LANGUAGES IN THE MOD. WORLD Languages can be classified acc. to different principles. The historical classification groups lang-s in accordance with their origin from a common linguistic ancestor. English belongs to the Germanic or Teutonic group of lang-s. The modern GL are 11 in number. They all go to ProtoGermanic. And protogerm. goes to the Indoeuropean tongues. The GL fall into: 1. East Germanic (The Gothic Lang.) – nowadays all of them are dead‚ 2. North Germanic : Swedish –
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Risk Management Plan Final Submission Ronald Horne June 6‚ 2015 1 INTRODUCTION 1.1 PURPOSE OF THE RISK MANAGEMENT PLAN A risk is the probability of the loss of a valued resource. The impact of the loss could be in profitability‚ functionality and/or reputation. Threats are any circumstance or events that have the potential to harm the information technology system. Vulnerability refers to a weakness in the security system. Risk Management is the process of identifying‚ assessing
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