1.) The purpose that CUP Vorstand (board of directors) creates Customer Care Center (CCC) is to reduce the increasing defection of customers‚ which is caused from dissatisfaction with the firm’s services. CCC is necessary to CUP due to following reasons. First of all‚ by setting the CCC‚ the CUP can reduce lapse rate. The CUP has a high lapse rate before setting CCC. According to the interviews with defected customers‚ many of the lost of customers are due to CUP’s own fault‚ and they could be avoided
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Plastics Sector........................................................................... 9 IV. Workforce Characteristics................................................................................................ 11 V. Best Practices in Retention: a Review of the Literature................................................... 12 1. Compensation and Benefits.......................................................................................... 18 2. Recognition and Rewards...........
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Employee retention is very important to organizations. If employees can not be retained‚ the company will have to invest money for training new employees time and time again. The cost of replacing an employee is high not only financially‚ but in terms of lost productivity‚ the time taken by the employer to go through the resumes and the cost incurred to conduct interviews. The best away to avoid this costly affair is to focus on the retention of employees as otherwise it will have a castigating effect
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ABSTRACT Employee Retention is the biggest challenge that Human Resource Management is facing today. The uncertainty of a changing economy‚ increasing competition and diversity in the workplace has compelled the organizations to hold on to their top performers at whatever cost they have to pay. It is a very difficult task for the recruiters to hire professionals with right skills set all over again. Thus the focus has shifted from numbers’ to ‘quality’ and from ‘recruitment’ to ‘retention. So for his companies
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Records Retention Schedules: How Schedules Are Established Electronic Records General Schedules State Records Center: Purpose and Ownership of Records Active Record Systems Transfer of Records to the State Records Center Transfer of Records Scheduled for Microfilming Records Research and Retrieval Destruction of Records Timetable Archives and Historical Research: Transferring Permanent Records Evaluating Records for Historical Value Management of Records Scheduled for Permanent Retention Archival
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become familiar with the records management life cycle‚ understand about different types of records and learn proper recordkeeping procedures. What’s Covered In The Course? History of Recordkeeping Types of Records Life Cycle of Records Retention Records Retention Compliance Benefits of Records Management What Are The Benefits? Understanding of the importance of proper records management. Communication of policies and procedures throughout the bank. Motivation of employees to follow records management
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EMPLOYEE RETENTION AMONG EXECUTIVES AT BGR ENERGY SYSTEMS LTD‚ CHENNAI DR. R. AKILA* *Professor‚ Department of Management Studies‚ Jeppiaar Engineering College‚ Rajiv Gandhi Salai‚ Chennai‚ Tamilnadu – 600119. ABSTRACT The employee retention program at BGR Energy consists of only basic daily needs of the employee. Employees are found to be dissatisfied with it. This is found to be the threatening factor for higher employee turnover rate. To study the opinion of executives on employee retention attributes
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SAP Big bazaar runs SAP( one of the leading ERP solution provider. ERP means enterprise resource planning- a software solution for various activities like inventory management‚ billing‚ supply chain management etc) Billing Software / Payment counter The billing software that they use is good‚ though we need to be extra careful while the items we purchase are being billed. The executive at the counter most probably is extremely busy and tries his best to type in as fast as possible ending
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AFL 085-002 9-20-13 Retention Essay How to Improve Student Retention in Community Colleges Community colleges are academically blended for the individual student. While community colleges furnish students with affordability and readily available education‚ many students are vulnerable. One way for a student to be successful‚ is to make informed choices regarding their education. Likewise‚ students that are well prepared for college
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Position Research Paper Retention of Children in Schools Presenting the Favorable Position (Pro) The topic of retention in schools has always been a very controversial issue. Our children are most directly affected by these decisions and thusly parents we go into protection mode seeking what is best for their child. The fact that it impacts their children in such a direct and forward fashion keep this topic at the forefront of education debates year in and year out. Every parent wants what
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