Consumer behavior Simona Romani Chapter 1 – Consumer motives and values Motivation (I) Motivation is a driving force that moves individuals to take a particular action; this driving force is produced by a state of tension‚ which exists as a result of an unfulfilled need. Need Satisfaction Homeostasis We strive for a state of equilibrium (Homeostasis) Physiological needs (e.g. hunger) move us away from this But so do social and psychological needs Deprivation Motivation (II) Biogenic
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status‚ income‚ occupation and education (Schiffman et al‚ 1998‚ p. 32-33). According to the china population profile (2012) stated that the china is the world’s most populous country in 2011 (1‚343‚239‚923)‚ the age between 15-64 is 73.6%. Also the research anking of Countries with Highest Per Capita Income (2010) showed that resident’s income in China significantly increase in last few decades from 220.00 USD in 1980 to 4393.00 USD in 2012. The China’s large population and increasing purchasing power
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1. Introduction Consumers have a number of abiding images of themselves. Those self-images are very closely associated with personal characteristics‚ memories and experiences which are determinants of the influences of self-reference and involvement on consumer behavior. Marketers have long tried to appeal to consumers in terms of self-reference and involvement‚ because according to Bettman‚ Capon and Lutz. consumers combine involvement and self-reference with information about product attributes
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particular product or brand. People like Disneyland because it could give us a joy and happiness. Especially in the family could enjoy good time in Disneyland‚ improve relationship with their family. It could have a good emotion or feeling about it.Finally‚ Conation concerns how the consumer will behave with regard to attitude object. People will go and visit Disneyland in Hong Kong and spend time with the family. 2. Explain how the product manager of a breakfast cereal might change consumer attitudes toward
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1 A project on Research and Methodology Submitted to University of Mumbai In the partial fulfillment of BMS Degree By the students of Class: SY BMS Div: A Semester :Fourth Group Members Khan Shazia Pooja Macwan Parmar Reema Sana Sayyed Sana Shaikh Shirin sheikh Studying at : Rizvi College of Arts‚ Science‚ Commerce Bandra (West)‚ Mumbai 400050. For the Academic Year 2009- 2010. 24 29 38 44 50 60 2 ACKNOWLEDGEMENT. We would like to thank our professor; Mr Samir Virani who gave the opportunity
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EACH of the following variables; a) Any TWO external environmental variables influencing customer behaviour‚ and b) Any TWO internal determinants of consumer behaviour typically influence customer purchasing decision process for the product or service in question and explain also how the company is addressing these environmental variables and individual determinants of customer behaviour in the advertisement. SUMMARY Travel has become a social value in Germany
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MARKS: 80 COURSE: EMBA SUBJECT: CONSUMER BEHAVIORE N.B: 1} Attempt all the questions 2} All Questions Carries Equal Marks Name: Varsha Vasantrao Sawalkar Ref. No: KP00610-20407 ____________________________________________________________ _______________________ SECTION A ( Each question carried 12 Marks ) 1. You are the brand manager of a new line of light weight autofocus‚ economically priced digital cameras. Describe how an understanding of consumer behaviour will help you in your segmentation
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firm attempts to study and understand the consumer behavior due to businesses stay in business by attracting and retaining customers (Arnold‚ Price & Zinkhan‚ 2002). That means only gaining a comprehensive understanding of consumer behavior can meet the firm¡¯s marketing goals. According to Solomon (1999)‚ most marketers now recognize that consumer behavior is an ongoing process; decision making unit plays an important role in this process. As the basic consumer decision-making unit‚ family are most
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Consumer behavior is extremely complex‚ by studying consumer behavior we can further understand about why we make purchases and how we chose one brand or product over the option of others. In this essay I will apply the standard consumer decision process model (Engel‚ Blackwell and Miniard model) to the purchase of a high involvement and expensive product‚ a RADO watch and a cheaper low involvement product‚ a manual toothbrush. I will then discuss the strengths and weaknesses of the model and what
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1 NOKIA Marketing Problem According the analysis‚ Apple iPhone ‚Samsung Galaxy ‚and HTC are the most popular phone which will choose by the consumer nowadays. Nokia ‚ the world’s largest vendor of mobile phones from 1998 to 2012 has suffered a declining market share as a result of the growing use of smart phones from other vendors such as Apple iPhone and Andriod Phone. In fact‚ Nokia’s share price has fallen from a high of US$40 in late 2007 to under US$2 in mid-2012.The all information are represented
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