processes in overlapping parts‚ and at a minimum includes these parts: Using accessible knowledge from outside sources Embedding and storing knowledge in business processes‚ products and services Representing knowledge in databases and documents Promoting knowledge growth through the organization’s culture and incentives Transferring and sharing knowledge throughout the organization Assessing the value of knowledge assets and impact on a regular basis 2 Why is KM important to an organization? Proactive
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San Francisco Public Utilities Commission Preserves Expertise with Better Knowledge Management CASE STUDY A major challenge facing many companies and organizations is the imminent retirement of baby boomers. For certain organizations‚ this challenge is more daunting than usual‚ not only because of a larger spike in employee retirements‚ but also because of the business process change that must accompany significant shifts in any workforce. The San Francisco Public Utilities Commission (SFPUC)
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Abstract PepsiCo has built a strong empire that has given it dominance throughout much of the world as a provider or snack foods and beverages. As it has worked to build its market share‚ PepsiCo has made many key decisions – some positive and some negative. It has also gone through a number of changes including the acquisition and subsequent divestiture of several fast food chains. This paper focuses on the process that all companies should follow to help determine whether the industry they are
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What Is Knowledge Management? Knowledge Management is one of the hottest topics today in both the industry world and information research world. In our daily life‚ we deal with huge amount of data and information. Data and information is not knowledge until we know how to dig the value out of of it. This is the reason we need knowledge management. Unfortunately‚ there’s no universal definition of knowledge management‚ just as there’s no agreement as to what constitutes knowledge in the first place
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Nature of Knowledge and Information: 2 III. The Important of Knowledge Management: 3 IV. Knowledge Management and Leadership: 7 V. Knowledge Management Life Cycle: 10 VI. Conclusion: 13 VII. References:…………………………………………………………………...14 I. Introduction: From the past‚ people used knowledge to do all the things to survive such as hunting and planting. These days‚ survival in the human life and either in the business‚ people need to transfer information to knowledge to take
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detailed coverage of knowledge management concepts and methodologies which includes knowledge creation‚ knowledge architecture‚ and knowledge codification. The knowledge management tools and knowledge portals as well as the notions of knowledge transfer in the E-world are discussed. Aims The aims of this unit include the broad understanding of the following areas of Knowledge Management Systems: • Knowledge Management Systems Life Cycle. • Knowledge Creation and Knowledge Architecture. • Capturing
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CHAPTER 2 2.1 LITERATURE REVIEW 2.1.1 Knowledge Management Knowledge management is viewed as a “process about acquisition‚ creation‚ packaging and application of reuse of knowledge” (Davenport et al.‚ 1998). Knowledge differs greatly from information or data‚ and systems supporting knowledge management have a broader range of design issues. Knowledge management always multiple users to access documents on the web and even larger data sets residing in the organizations’ intranets and web- accessible
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In the case study‚ PepsiCo is considering in Carts of Colorado and/or California Pizza Kitchen. Senior Management is faced with the question of whether the necessary capital investment in order to purchase one or both of the businesses can be profitable for each of the acquired businesses‚ but must also take into consideration that the additional business units will not hinder the profitability PepsiCo itself. Would investing in other companies be the best way to expand PepsiCo? This question is important
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Question 1 Knowledge management is a discipline that promotes an integrated approach to identifying‚ capturing‚ evaluating‚ retrieving and sharing all of an enterprise information assets. These assets may include databases‚ documents‚ policies‚ procedures and such. Knowledge management efforts typically focus on organizational objectives such as improved performance‚ competitive advantage‚ innovation‚ integration and continuous improvement of the organization
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GTZ READER: Knowledge Management and Knowledge Systems for Rural Development Knowledge Management and Knowledge Systems for Rural Development By: C. G. Hess‚ Consultant‚ mail@carmen-hess.de; May 2006 In: READER: GTZ Knowledge Management. GTZ Sector Project Knowledge Systems in Rural Development‚ www.gtz.de/agriservice Introduction Knowledge Management Knowledge Management (KM) is a relatively novel management concept. It has been pushed by the rapid developments of Information and Communication
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