CONFLICT MANAGEMENT IN AN ORGANIZATION (A CASE STUDY OF UNIBANK GHANA LIMITED-ADUM) KWESI OPPONG-ADJEI ELIZABETH ASAFU-ADJAYE PRISCILLA ENYONAM KRAKAH JACQUELINE BEAUTY NYAAKU AMA KYEREWAA AMA TWUMWAA ANTWI A PROJECT WORK SUMITTED TO THE DEPARTMENT OFBUSINESS STUDIES IN PARTIAL FULFILMENT OF THEREQUIREMENT FOR THE AWARD OF THE BACHELOR OFBUSINESS ADMINISTRATION DEGREE(HUMAN RESOURCE MANAGEMENT) MAY‚ 2013 i STATEMENT OF AUTHENTICITY We Have Read The University Regulations Relating To Plagiarism
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Executive Summary Conflicts are inescapable in an organization. However‚ conflicts can be used as motivators for healthy change. In today’s environment‚ several factors create competition; they may be differing departmental objectives‚ individual objectives‚ and competition for use of resources or differing viewpoints. These have to be integrated and exploited efficiently to achieve organizational objectives. A manager should be able to see emerging conflicts and take appropriate pre-emptive
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and Styles of Conflict Management Mohammad Atashak Member of Young Researchers Club matashak@yahoo.com 09123123141 Parisa Mahzadeh Master degree in educational administration p_mahzadeh@yahoo.com 09122397950 Abstract: Conflict management is an ongoing procedure. It entails continual communication and supervision. In this article‚ has been reviewed the evolution of conflict management and have been studied sources of conflict‚ styles of conflict management‚ conflict management methodologies and
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THE CONFLICT PROCESS The conflict process can be seen as comprising five stages: potential opposition or incompatibility‚ cognition and personalization‚ intentions‚ behavior‚ and outcomes. The process is diagrammed in Exhibit 13-1. Stage I: Potential Opposition or Incompatibility The first step in the conflict process is the presence of conditions that create opportunities for conflict to arise. They need not lead directly to conflict‚ but one of these conditions is necessary if conflict is to
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INTRODUCTION WHAT IS CONFLICT MANAGEMENT? Conflict occurs when two or more people do not agree on an issue or course of action. Conflict is unavoidable in the workplace and is often valuable in contributing to the formation of high- performing groups. Not all conflict is bad. When conflicts are properly managed‚ positive learning experiences may result as it increases the groups ’ willingness or ability to ask questions and challenge the status quo. Conflict management seeks to limit the negative
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Conflict management Conflict management refers to the long-term management of intractable conflicts. It is the label for the variety of ways by which people handle grievances — standing up for what they consider to be right and against what they consider to be wrong. Those ways include such diverse phenomena as gossip‚ ridicule‚ lynching‚ terrorism‚ warfare‚ feuding‚ genocide‚ law‚ mediation‚ and avoidance. Which forms of conflict management will be used in any given situation can be somewhat predicted
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Conflict and Conflict Management Conflict may be defined as a struggle or contest between people with opposing needs‚ ideas‚ beliefs‚ values‚ or goals. Conflict on teams is inevitable; however‚ the results of conflict are not predetermined. Conflict might escalate and lead to non-productive results‚ or conflict can be beneficially resolved and lead to quality final products. Therefore‚ learning to manage conflict is integral to a high-performance team. Although very few people go looking for conflict
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ORGANIZATIONAL CONFLICT MANAGEMENT 1. ABSTRACT Organizational conflict is a state of discord caused by the actual or perceived opposition of needs‚ values and interests between people working together. Conflict takes many forms in organizations; there is the inevitable clash between formal authority and power and those individuals and groups affected. There are disputes over how revenues should be divided‚ how the work should be done and how long and hard people should work. There are jurisdictional
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LIVE PROJECT “CONFLICT MANAGEMENT” [pic] Company Name: Infosys Technologies ACKNOWLEDGEMENT I would like to express my sincere gratitude to my faculty guide Mrs.P.V.L.Ramana for her kind cooperation and guidance in this live project and for her helping support and valuable suggestions at every stage of this live project. This will surely help in boosting my career in future and will certainly stand in good position in my future academic
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trying to eliminate conflict in organisations. Why and do you think this is a useful thing for them to do? Both the major sources of conflict and the strategies that managers can use to overcome conflict situations in organizations should be discussed in your answer. “Conflict in an ever-present process in human relations.” (Charles‚ Loomis & Loomis‚ 1965‚ as cited in Ohio State University Fact Sheet‚ 2002) Debate‚ negotiations‚ bargaining‚ disagreements‚ and other forms of conflict are part of the
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