Title of Award Customer Service Level 2 Apprenticeship Learner Name Date of Observation Location Assessor Name Jane 21/08/12 BHive Stylists Ruth Workplace Observation Report Cross Referencing I met with Jane who works as a hair stylist in a small chain of hairdressers. Jane was dressed smartly and professionally in her company uniform with name badge as is required of all employees. Jane greeted her first customer of the day politely. She checked her customer against the appointment diary and
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"In 1330 only about 5% of the population could read or write." (Simkin 1). In the Dark Ages it was not very common for many of the poor people to be able to read or write. However‚ for the people who did go to school they would go to the elementary song-school‚ the monastic school and the grammar school. In some of the poorer countries today‚ some of the same circumstances apply. Monastic schools were a church school for boys. The most frequent topic was religion. Normally‚ the higher class boys
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Introduction: HRM‘s role and importance within an organization has increased rapidly in the modern business world as the individuals’ inputs are becoming increasingly important to the organization’s performance. Hence HRM is becoming more important as it plays an important role in the people-aspect and social-aspect of the organization. This paper will briefly explain the definition of HRM and its history. Then this paper will list and explain the important functions of HRM. Furthermore‚ this
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Describe the relationship between Pip and Joe in Part One of he novel Great Expectations Joe is “married by hand” to Mrs Gargery‚ of whom Pip is also “brought up by hand”. The two characters in the book Great Expectations envelop in a long‚ changing journey of their relationship throughout the progression of the book‚ as it becomes affected by many external factors which are beyond the control of the beholders. In chapter two the close bond between Joe and Pip can be observed. Firstly‚ despite
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Professional credential/ licenses benefits The army has and is continuing to develop programs to assist soldiers and units with obtaining credential’s that will help them transition from the military to a civilian job. Obtaining credentials and license’s is a way to show an employer that you have a certain skill which in return could result in you being or not being hired for a job. The military also uses credentials and license’s to certify or higher medical staff in some cases you will not be
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Rationale Slavery was probably the cruelest crime executed on a black African in the Caribbean. Although there were those who found it to be the norm‚ there isn’t an inch of doubt that slavery was an evil deed. This research is aimed at enlightening the reader on how the major revolts in Jamaica affected its society. Table of Contents Acknowledgement Introduction When the British took over Jamaica in 1655‚ the one thing on their mind was to make a profit
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century makes it difficult for Ben Franklin to advance‚ putting him at a disadvantage. This disadvantage only helps to spark his desire to pursue knowledge and skill in writing Life long careers for anyone in the lower class is based on apprenticeship. Apprenticeship acts as a deterent for anyone in the lowest social classes to advance throughout society professionally. Although Franklin seems to be placed as a candle and soap maker he finds a way with his very skilled‚ self-taught reading and writing
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Diploma. I then went onto obtain an NVQ Level 2 in childcare whilst doing a apprenticeship for one year. During this period I had one study day per week for the theory part of the course and a two day placement in a nursery gaining work experience with infants from 0-4 years old. Gaining the work experience as well as the qualification gave me the confidence to apply for nursery nurse positions when my apprenticeship had ended. Shortly after I had my first interview and was offered a permanent
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Tattoos have gotten more popular over the years and has become a very controversial topic. There are many arguments about the entire process and what it means for society. In my opinion‚ tattoos are more than just this week’s trend‚ but they are art. Tattoos have been around historically‚ there is a guide that comes to tattooing safely‚ and the ink that will permanently with you forever acts to express yourself. Now‚ I understand that there are people who make decisions to get a permanent piece
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Labour Market: Stimulus/Research Task What is meant by the term unemployment? Unemployment refers to a situation where individua want to work but are unable to find a job‚ and as a result labour resources in an economy are not utilized. Unemployment is often used as a measure of the health of the economy. Different types of unemployment cyclical unemployment (involuntary unemployment due to fall in the demand for labour) Caused by a contraction in economic activity or aggregated demand. (downturn
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