“A critical analysis of Balanced Scorecard as a performance measurement tool: an overview of its usage and sustainability”
A critical analysis of Balanced
Scorecard
as a performance measurement tool: an overview of its usage and sustainability
TABLE OF CONTENTS
A iti al a alysis of Bala ed “ o e a d as a pe fo
a e
easu e e t tool: a o e ie of its usage a d sustai a ility
TOPICS
LETTER OF TRANSMITTAL
DECLARATOIN
ACKNOWLEDGEMENT
ABSTRACT
CHAPTER
ONE
CHAPTER
TWO
CHAPTER
THREE
CHAPTER
FOUR
INTRODUCTION
PAGE i ii iii iv-v
4-7
1.1 Background of the study
1.2 Objective of the study
1.3 Scope of the study
1.4 Methodology
1.5 Limitations of the study
BALANCED SCORECARD
5
5
5
6
7
8-15
2.1 Overview of the Balanced Scorecard (BSC)
2.2 Objective
2.3 Design
2.4 Original design method
2.5 Improved design method
2.6 Popularity
2.7 Variants and alternatives
CRITICAL ANALYSIS ON THE CONCEPT &
USING
OF
BALANCED
SCORECARD
WHETHER IT IS THE UNIVERSAL SOLUTION
FOR THE BUSINESS MANAGEMENT?
3.1 Crucial investigation of the concept and using of
Balanced Scorecard
3.2 A comprehensive new approach for the measurement and management
3.3 Is the Balanced Scorecard a universal key to the business management?
3.4 Balanced Scorecard: a question of conjecture and application CHAPTER FOUR: THE SUSTAINABILITY OF
THE BALANCED SCORECARD
4.1 The Balanced Scorecard: an instrument for sustainability management
4.2 Different possible approaches of integrating environmental and social aspects
4.3 The process of formulating a sustainability Balances
Scorecard
9-11
12
12-13
13
14
14
14-15
16-25
1
17-21
21-22
22-23
23-25
26-32
27-28
28-30
31-32
A iti al a alysis of Bala ed “ o e a d as a pe fo
CHAPTER
FIVE
a e
easu e e t tool: a o e ie of its usage a d sustai a ility
FINDINGS
33-36
5.1 Balanced Scorecard links the performance measurement for better business management and it is an universal solution
34
5.2 The sustainable Balanced Scorecard
34
5.3 Why sometimes BSC
Scorecard
as a performance measurement tool: an overview of its usage and sustainability
TABLE OF CONTENTS
A iti al a alysis of Bala ed “ o e a d as a pe fo
a e
easu e e t tool: a o e ie of its usage a d sustai a ility
TOPICS
LETTER OF TRANSMITTAL
DECLARATOIN
ACKNOWLEDGEMENT
ABSTRACT
CHAPTER
ONE
CHAPTER
TWO
CHAPTER
THREE
CHAPTER
FOUR
INTRODUCTION
PAGE i ii iii iv-v
4-7
1.1 Background of the study
1.2 Objective of the study
1.3 Scope of the study
1.4 Methodology
1.5 Limitations of the study
BALANCED SCORECARD
5
5
5
6
7
8-15
2.1 Overview of the Balanced Scorecard (BSC)
2.2 Objective
2.3 Design
2.4 Original design method
2.5 Improved design method
2.6 Popularity
2.7 Variants and alternatives
CRITICAL ANALYSIS ON THE CONCEPT &
USING
OF
BALANCED
SCORECARD
WHETHER IT IS THE UNIVERSAL SOLUTION
FOR THE BUSINESS MANAGEMENT?
3.1 Crucial investigation of the concept and using of
Balanced Scorecard
3.2 A comprehensive new approach for the measurement and management
3.3 Is the Balanced Scorecard a universal key to the business management?
3.4 Balanced Scorecard: a question of conjecture and application CHAPTER FOUR: THE SUSTAINABILITY OF
THE BALANCED SCORECARD
4.1 The Balanced Scorecard: an instrument for sustainability management
4.2 Different possible approaches of integrating environmental and social aspects
4.3 The process of formulating a sustainability Balances
Scorecard
9-11
12
12-13
13
14
14
14-15
16-25
1
17-21
21-22
22-23
23-25
26-32
27-28
28-30
31-32
A iti al a alysis of Bala ed “ o e a d as a pe fo
CHAPTER
FIVE
a e
easu e e t tool: a o e ie of its usage a d sustai a ility
FINDINGS
33-36
5.1 Balanced Scorecard links the performance measurement for better business management and it is an universal solution
34
5.2 The sustainable Balanced Scorecard
34
5.3 Why sometimes BSC
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