Take for example college entrance exams. If you ask someone how they scored, before they tell you their score they will give you an entire back story. It usually details a long list of things that detracted from their score that clearly were out of the individual’s control. The same principle rang true in the Milgram experiment. The individuals in were more obliged to continue to administer shocks to the ‘learners’ if the experimenter seemed to take responsibility for their suffering. This is a concept that the business world struggles with because how does one hold a single individual accountable for the actions of an entire corporation? On the contrary, what actions can be taken to hold a corporation accountable rather than just its agents? In order to restore the credibility and reputation of businesses, these choices need to be made
Take for example college entrance exams. If you ask someone how they scored, before they tell you their score they will give you an entire back story. It usually details a long list of things that detracted from their score that clearly were out of the individual’s control. The same principle rang true in the Milgram experiment. The individuals in were more obliged to continue to administer shocks to the ‘learners’ if the experimenter seemed to take responsibility for their suffering. This is a concept that the business world struggles with because how does one hold a single individual accountable for the actions of an entire corporation? On the contrary, what actions can be taken to hold a corporation accountable rather than just its agents? In order to restore the credibility and reputation of businesses, these choices need to be made