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Why Is Effective Communication Important in the Workplace

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Why Is Effective Communication Important in the Workplace
Why is effective communication important in the workplace?
This was a part of my assignment at College, its Health and Social Care related; however, it still fits. I shall now describe each of the six stages of the communication cycle. 1. Ideas Occur This part of the stage is all to do with what one person is thinking of saying. Things that could disrupt the thinking process could be: • Excessive noise from the environment • Distractions from other things. 2. Message Coded This is where the ideas from stage 1 are formatted into how to say them. This stage determines how the person is going to say the ideas that occurred. As well as thinking about how to say it, the person will think about how the other person will react. Problems that could happen when thinking about how to say things are: • Which way to say it; angrily, happily etc. • Which tone of voice to use • Which language to use, formal, informal, slang, swearing etc. 3. Message Sent This is the stage where the person knows how to say it and actually sends the message. This is communicating to the other person using speech. Different things can affect the message sent such as: • Barriers in-between the two people • Proximity between the two people • Confidentiality (linked in to hospital environments) • How urgent the message is. Problems could be: • Wasted time if the message is urgent

• Cost, (public telephone) • Wrong way of saying things. 4. Message Received This stage is where the other person receives the message. Questions the person that sent the message might ask himself are: • Did he receive the message? • Did he understand the message? • I wonder how he’ll react • Did it make sense? • Did I use the correct tone? 5. Message Decoded This is the stage where the receiver decodes and breaks the message down so that they can understand what the other person said. It is where the receiver attempts to comprehend the language used. Problems that could occur are: • If the sender used slang • If the
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