What Do Radiology Incident Reports Reveal About In-Hospital Communication
Title
Critically discuss how leaders can communicate effectively to develop staff and transform an organization, with particular emphasis on health care organization. Illustrate your argument with critical discussion of examples from clinical experience and the literature on leadership and communication.
Introduction
According to Westwood (2001), effective communication was defined as a two-way process that leaders transfer the right message to the team members who receive the correct message and understand it simultaneously. Blake (2013) purposed that nurses always find job satisfaction if there is a good quality of communication in their workplaces. Therefore effective communication becomes an important element to retain manpower and avoid turnover of nurses. Oppositely, when communication breakdowns such as bias and misunderstanding …show more content…
(1991). Organizational assessment in intensive care units (ICUs): construct development, reliability, and validity of the ICU nurse-physician questionnaire. Medical Care, 29(8), 709-726.
Dimigen, M., Hordem, A., Strwart, M.J.,& Westwood, J. I. (2012). What do radiology incident reports reveal about in-hospital communication processes and the use of health information technology? Studies in Health Technology and Informatics, 178, 213-218.
Domm, E., Eisler, k., & Smadu, M. (2007), Developing high-quality health-care workplaces: facilitators and barriers. The Canadian Nurse, 103(9), 11-12.
Fink-Samnick, E. (2004), Was that Fee or Free? Managing Communication Barriers. Retrieved from http://ezproxy2.corp.ha.org.hk:2056/science/article/pii/S106192590400181X.
Forbes-Thompson, S. & Gessert, C.E. (2005). End of life in nursing homes: connections between structure, process, and outcomes. Journal of Palliative Medicine, 8(3), 545-555.
Lewin, K. (1951). Field theory in social science; selected theoretical papers. D. Cartwright (ed.). New York: Harper and
Critically discuss how leaders can communicate effectively to develop staff and transform an organization, with particular emphasis on health care organization. Illustrate your argument with critical discussion of examples from clinical experience and the literature on leadership and communication.
Introduction
According to Westwood (2001), effective communication was defined as a two-way process that leaders transfer the right message to the team members who receive the correct message and understand it simultaneously. Blake (2013) purposed that nurses always find job satisfaction if there is a good quality of communication in their workplaces. Therefore effective communication becomes an important element to retain manpower and avoid turnover of nurses. Oppositely, when communication breakdowns such as bias and misunderstanding …show more content…
(1991). Organizational assessment in intensive care units (ICUs): construct development, reliability, and validity of the ICU nurse-physician questionnaire. Medical Care, 29(8), 709-726.
Dimigen, M., Hordem, A., Strwart, M.J.,& Westwood, J. I. (2012). What do radiology incident reports reveal about in-hospital communication processes and the use of health information technology? Studies in Health Technology and Informatics, 178, 213-218.
Domm, E., Eisler, k., & Smadu, M. (2007), Developing high-quality health-care workplaces: facilitators and barriers. The Canadian Nurse, 103(9), 11-12.
Fink-Samnick, E. (2004), Was that Fee or Free? Managing Communication Barriers. Retrieved from http://ezproxy2.corp.ha.org.hk:2056/science/article/pii/S106192590400181X.
Forbes-Thompson, S. & Gessert, C.E. (2005). End of life in nursing homes: connections between structure, process, and outcomes. Journal of Palliative Medicine, 8(3), 545-555.
Lewin, K. (1951). Field theory in social science; selected theoretical papers. D. Cartwright (ed.). New York: Harper and