HCS 350: Personal And Professional Healthcare Communication
Personal and Professional Healthcare Communication Paper
Jen Shanahan
HCS/350
June 30, 2014
Professor David Catoe
Personal and Professional Healthcare Communication Paper
The way in which we communicate impacts all areas of our lives. It impacts our relationships with our family members, loved ones, doctors or peers every day. To communication in an online team meeting, or having a discussion to your instructors, communication is how we collect and process information and express ourselves.
Health Communication
Health communication is a multidimensional process and includes aspects from both the sender and the receiver of the message. Communication skills did not appear on the average nursing school curriculum. Much has changed in the last decades; communication skills have become an integral part of training. At the same time, the patient has become more challenging, it is the age of customer service and patient satisfaction. In response to these changes, health care providers, including nurses have needed to change their approach to patients (Torgan, Ph.D., 2013). …show more content…
To establish a therapeutic relationship, you need to understand and apply the concepts of respect, caring, empowerment, trust, empathy, and mutuality, as well as confidentiality and veracity. Understanding communication barriers in the relationship (e.g., anxiety, stereotyping, or violations of personal space or confidentiality) affects the quality of the relationship. Employing actions that communicate feelings of respect, caring, warmth, acceptance, and understanding to the client is an interpersonal skill that requires practice. Caring for others in a meaningful way improves with experience (Arnold & Boggs,
Jen Shanahan
HCS/350
June 30, 2014
Professor David Catoe
Personal and Professional Healthcare Communication Paper
The way in which we communicate impacts all areas of our lives. It impacts our relationships with our family members, loved ones, doctors or peers every day. To communication in an online team meeting, or having a discussion to your instructors, communication is how we collect and process information and express ourselves.
Health Communication
Health communication is a multidimensional process and includes aspects from both the sender and the receiver of the message. Communication skills did not appear on the average nursing school curriculum. Much has changed in the last decades; communication skills have become an integral part of training. At the same time, the patient has become more challenging, it is the age of customer service and patient satisfaction. In response to these changes, health care providers, including nurses have needed to change their approach to patients (Torgan, Ph.D., 2013). …show more content…
To establish a therapeutic relationship, you need to understand and apply the concepts of respect, caring, empowerment, trust, empathy, and mutuality, as well as confidentiality and veracity. Understanding communication barriers in the relationship (e.g., anxiety, stereotyping, or violations of personal space or confidentiality) affects the quality of the relationship. Employing actions that communicate feelings of respect, caring, warmth, acceptance, and understanding to the client is an interpersonal skill that requires practice. Caring for others in a meaningful way improves with experience (Arnold & Boggs,