Preview

the reason of high staff turnover rate in hospitality industry

Best Essays
Open Document
Open Document
2912 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
the reason of high staff turnover rate in hospitality industry
Executive Summary
Purpose – The purpose of this report is to find out what couse high staff turnover in hospitality industry. And try to solute those problem.

Methodology – The reason of high staff turnover rate divide by three major types, which are individual factors, enterprise factors and industry factors. After explain three types of factors, this report will show some method to solute each problem.

Findings – Company should do something to remain their staff to decrease the damage from high staff turnover rate. Each problem can be fixed by different method.

Practical implications – Staff is the most important source in hospitality industry. With a high turnover in the company, it can be a big damage. So, to be able to remain your staff, can be able to a successful company.

Table of Contents
Executive Summary 1
Table of Contents 2
Introduction 3
The reason of high staff turnover rate in hospitality industry 6
Solution 10
Conclusion 13
Reference list 14

Introduction Nowadays, hospitality industry is the largest industry around the world.
However, the hospitality industry is now facing on a big embarrassment which is the high staff turnover rate. It is a severe problem to the operation of all hotels. First of all, let’s us first find out what is staff turnover rate.

“Employee Turnover is the Percentage of a company's employees who leave during a specified period. Although it is most often expressed at annual turnover rate, the calculation can be done for shorter or longer periods.” (F. John Reh, No date.) Simply speaking it is the rate the company loss their staff. Which is “the number of employees who leave the company within a period of time” divided by “the average number of employees in the company within the same period of time”.

And it is know that there are both good side and bad side of the staff turnover rate. The researcher is going to look through the situation happen in hotel industry and find out

You May Also Find These Documents Helpful

  • Powerful Essays

    As well as this staff turnover could also take place if they are not happy with the business and this means that the staff would leave the company and they would have to be repalced with other employees. Even though it may seem a bad thing that employees have left the business due to retirement or they have moved away it can also be seen as a good thing. It can be seen as a good thing as new people would be bought into the organisation and they would have new and fresh persepctives for the…

    • 3737 Words
    • 15 Pages
    Powerful Essays
  • Powerful Essays

    engl 216 week 7

    • 2731 Words
    • 11 Pages

    We all know that a high turnover rate is always frowned upon. Speaking with other companies that have dealt with this problem has shed a new light on the subject with the reality of the impact. The steps needed to control the problem will vary to each company’s needs.…

    • 2731 Words
    • 11 Pages
    Powerful Essays
  • Good Essays

    Eeo Syllabus

    • 2075 Words
    • 9 Pages

    This course provides students with a basic understanding of human resources in the hospitality industry. The employee turnover rate in this industry far exceeds that of any other industry; therefore…

    • 2075 Words
    • 9 Pages
    Good Essays
  • Powerful Essays

    Team to Achieve Milennium

    • 1969 Words
    • 8 Pages

    Employee/team member turnover may be mostly a negative issue, yet it can become positive if only controlled by the organization correctly and appropriately. Turnover is often utilized as an indicator of the organization performance and it can easily be observed negatively towards the organization’s efficiency and effectiveness. Also, turnover is a natural outcome of an organization which is why it has to be kept to a minimum.…

    • 1969 Words
    • 8 Pages
    Powerful Essays
  • Powerful Essays

    High employee turnover, where workers frequently leave and must be replaced, leads to increased spending on recruitment and training and can indicate management problems. Employees often have good reasons for moving on but if too many are leaving an organisation, can be very disruptive.…

    • 1215 Words
    • 4 Pages
    Powerful Essays
  • Powerful Essays

    Lockyer, C. and Scholarios, D. 2004. Selecting hotel staff: why best practice does not always work. International Journal of Contemporary Hospitality Management, 16 (2), pp. 125-135.…

    • 3083 Words
    • 13 Pages
    Powerful Essays
  • Powerful Essays

    Training Assessment Paper

    • 2138 Words
    • 9 Pages

    Turnover rates could expose a company’s lack of maintaining a productive workplace environment. Successful companies need to be conscious of the negative effects of employee turnover cost, training cost, opportunity cost, and morale cost. These problems can become a financial lost for any company. The bottom line is that companies with low turnover rates work hard to make sure that their employees are satisfied and they take the initiative to prevent high turnovers (Reh, Para. 12).…

    • 2138 Words
    • 9 Pages
    Powerful Essays
  • Better Essays

    This paper explores the articles that report on the high employee turnover in the work place. Base on Foo Tian Company with 30 employees in plantation business. The articles include the reason of high employee turnover in the work place and what problems cause to employer. How to increase the retention in the work place by developed a training program that helps to decrease the employee turnover.…

    • 990 Words
    • 4 Pages
    Better Essays
  • Powerful Essays

    Turnover and Retention

    • 2411 Words
    • 10 Pages

    Following the process of globalization which is increasingly developing, consequent fierce competition brings about frequent phenomenon of turnover in organizations (Liu et al., 2011). According to the statistic data that showed by Meier and Hicklin (2007), the turnover rate of U.S. federal government was 16.1% from 2003 to 2004, Dutch temporary employment agencies was 14.2% in 2005 and trucking even reached 41% in 2005. Currently, employee turnover is still lacking of attention in many aspects, such that most previous researches were focused on the reasons of turnover, but paid less attention to the effect of turnover (Ton & Huckman, 2008). The emphasis in this essay is that high employee turnover damages organization performance for increasing cost and causing critical employee leaving, while moderate level of turnover benefits organization performance for improving innovation and motivation, employers should focus on enhancing employee’s job satisfaction and embeddedness for retaining their employees. This essay has four parts. In the first and second part of the essay, both effect of excessive turnover and moderate turnover would be discussed with focus on organizational performance. And then the relationship between turnover and performance will be showed. The final part of this work would discuss the two aspects of retention strategy and many specific methods would be given to employers.…

    • 2411 Words
    • 10 Pages
    Powerful Essays
  • Powerful Essays

    Staff turnover despite is affected many factors, but the root cause should be the hospitality management problems (Lashley, 2006). With the increasing competition between enterprises, human resources management commitment to the important task of retention, this plays core competitive advantage development role in the enterprise, and becomes the most strategically important enterprise management component. The imperfections of human resource management will lead to staff discontent, but will encourage employees leaving companies to seek better ways to increase their value.…

    • 2436 Words
    • 10 Pages
    Powerful Essays
  • Good Essays

    Employee Retention

    • 1136 Words
    • 5 Pages

    Employee retention is very important to organizations. If employees can not be retained, the company will have to invest money for training new employees time and time again. The cost of replacing an employee is high not only financially, but in terms of lost productivity, the time taken by the employer to go through the resumes and the cost incurred to conduct interviews. The best away to avoid this costly affair is to focus on the retention of employees as otherwise it will have a castigating effect on the organization as a whole. By taking a look at the past it is possible to avoid the mistake of losing your central operating powers in the future. When an employee leaves the organization, the employer must make it a point to conduct exit…

    • 1136 Words
    • 5 Pages
    Good Essays
  • Best Essays

    Employee Turnover

    • 4154 Words
    • 17 Pages

    This research and analyze focus on some factors that is effecting the employee turnover rate in high percentage in this industrial field.…

    • 4154 Words
    • 17 Pages
    Best Essays
  • Best Essays

    Research Report

    • 3042 Words
    • 13 Pages

    The purpose of this research was to identify the factors influence on the labour turnover in hospitality industry and give some suggestions to help the supervisors to alleviate current situation. Term members did some research readings similar to this topic, and then designed the qualitative questionnaire based on the Maslow’s…

    • 3042 Words
    • 13 Pages
    Best Essays
  • Better Essays

    Is this high turnover caused through poor managerial and communication skills or perceived poor working conditions by employees?2.Define the problemWe are trying to solve the problem of high employee turnover.…

    • 1833 Words
    • 6 Pages
    Better Essays
  • Best Essays

    Literature Review

    • 2261 Words
    • 10 Pages

    As for years hospitality industry is suffering from high staff turnover. The main aim to chose this topic for the literature review is that continuous problem and effect causing to the organization in terms of labor shortage especially skilled labor and organization having no control on the staff retention due to which it is become a challenge for hospitality industry especially human resource that how to attract and retain the talented and skilled staff (Barron, 2008).…

    • 2261 Words
    • 10 Pages
    Best Essays