Team Leader of Distribution and Warehousing
Ensure Team Effectiveness
Project
Submitted By:
Submitted to:
Date of Submission: Ensure team effectiveness
Page 2
Executive Summary:
I have recently accepted an employment position with a large, high profile jewellers firm. The organisation manufactures imports and repairs jewellery for distribution to its many stores in all states. My position title is ‘Team Leader of Distribution and Warehousing’ – a frontline management position. There are 12 team members in my team from different backgrounds and with differing levels of expertise. Some team members have worked with the organisation, and in this division, for a number of years. Other team members are relatively new, while some have worked in other departments/ sections of the organisation before being transferred to your division. The reason for my appointment is that departmental productivity (outputs) has not been meeting the organization’s expectations.
The problems which are identified by senior managers of the Organisations in the team are as follows:
• Communication between team members appears to be strained at times
• Levels of cooperation are falling
• Communication with the other teams within the organisation is not as good as it should be
• There is no one currently taking on the leadership role
• Prioritization of tasks appears to occur on an ad hoc basis
Each of the team members was selected for their role on the basis of demonstrated skills and expertise but still they seem unable to work together effectively. My role, therefore, is that of trouble shooter, problem solver and team facilitator. I need to bring this group of people together to form a cohesive, effective and productive team. Ensure team effectiveness
Page 3
Report:
After carefully read the scenario as a team leader, I must say that there is a communication gap between the team members including lack of co-operation and it results organization not achieving its goal and success. As a team leader
Project
Submitted By:
Submitted to:
Date of Submission: Ensure team effectiveness
Page 2
Executive Summary:
I have recently accepted an employment position with a large, high profile jewellers firm. The organisation manufactures imports and repairs jewellery for distribution to its many stores in all states. My position title is ‘Team Leader of Distribution and Warehousing’ – a frontline management position. There are 12 team members in my team from different backgrounds and with differing levels of expertise. Some team members have worked with the organisation, and in this division, for a number of years. Other team members are relatively new, while some have worked in other departments/ sections of the organisation before being transferred to your division. The reason for my appointment is that departmental productivity (outputs) has not been meeting the organization’s expectations.
The problems which are identified by senior managers of the Organisations in the team are as follows:
• Communication between team members appears to be strained at times
• Levels of cooperation are falling
• Communication with the other teams within the organisation is not as good as it should be
• There is no one currently taking on the leadership role
• Prioritization of tasks appears to occur on an ad hoc basis
Each of the team members was selected for their role on the basis of demonstrated skills and expertise but still they seem unable to work together effectively. My role, therefore, is that of trouble shooter, problem solver and team facilitator. I need to bring this group of people together to form a cohesive, effective and productive team. Ensure team effectiveness
Page 3
Report:
After carefully read the scenario as a team leader, I must say that there is a communication gap between the team members including lack of co-operation and it results organization not achieving its goal and success. As a team leader