MEASUREMENT AND VALIDATION
1. Assess the practical and statistical significance of a proposed set of hiring tools, and recommendations regarding how adopting these new hiring methods might benefit stores.
Tanglewood has decided to use the following new approaches to hiring; Retail market Knowledge Exam, Marshfield Customer Service Bio data Questionnaire and Essay, Marshfield Applicant Exam and a Personality Exam. A critical review of each of these has certain strengthens the process. The retail market knowledge exam as developed by in house certainly helps to bring into reality daily issues as peers face and make it practical in assessing anyone interested in joining the field. Bio data exams are questions for …show more content…
Its availability for administering an in person and online assessment means that it can be administered to a wider group of candidates.
The choice of a personality exam to capture the conscientiousness and extraversion in people to determine people empathy for customer is key. The retail industry needs ascertain personality type and this exam is for the key to define future behaviors.
It is important that any set of hiring tools we select helps us to predict future performance and helps us to select good candidates into a business.
2. Make suggestions to Tanglewood regarding which subset of predictors is most likely to improve the effectiveness of selection without creating an administrative burden.
Biographical data, reference checks, background checks and Training and experience are a set of subset of predictors that are most likely to improve the effectiveness of selection without creating an administrative burden. These sub sets are rated generally low to high as you evaluate there efficiencies in the selection process.
3. Assess the content validity of various proposed selection techniques by determining how well they match the general requirements of the