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Tanglewood Case Study

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Tanglewood Case Study
Staffing Strategies
In reviewing Tanglewood case study 1, we evaluate all aspects of the company in order to determine which strategic staffing decision would potentially be suitable for meeting the organizations goals and staffing requirements. They’re 13 different staffing strategies which are distributed into two categories. Each one of the strategies is designed in a format of this one verses that one concept, making it so one would decide which would be best suited for the company. The two strategic staffing decision categories are staffing levels and the other is staffing quality. Staffing levels consist of : Acquire or develop talent, Hire yourself or outsource, external or internal hiring, core or flexible workforce, hire or retain, national or global, attract or relocate, overstaff or understaff, and short- or long-term focus. The next category is staffing quality consist of: Person/job or person/organization match, specific or general KSAO’s, exceptional or acceptable workforce quality, and active or passive diversity. By having two separate categories, it helps managers decide if their level of staffing is too high or too low by going through each decision, then deciding if the qualities of people they are evaluating are the right person for the right job. When going through these decisions it is helpful to have it broken down into these two groups to get a better understanding of where a need is for a manager when it comes to staffing.
Staffing Levels
The first staffing level to be evaluated is deciding if a company should acquire or develop talent. This can be a difficult thing for a company especially if a company is planning on opening up new stores in a short amount of time creating no time to train new candidates and qualified candidates may not be available at need be time. In the Tanglewood case, the company has had a good steady pace with opening new stores that allows them not to have one specific solution. They can gradually



References: Heneman III, H., Judge, T., Kammeyer-Muller, J. (2012). Staffing Organizations. www.mhhe.com/heneman7e. , Tanglewood Casebook 01

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