Swot Analysis: SWOT Analysis Of Area-Wise Technical Company
SWOT Analysis:
Strength
1. End to end connectivity provided using fiber optic only
2. 24x7 Support Service through own call centre.
3. Proactive Monitoring and Notification.
4. Fast Troubleshooting by area-wise technical team.
5. For Power packs, remaining monthly data carry forward.
6. Payment options: Online, Bank Deposits, B-kash and Door-step collection.
Weakness
1. Lack of coverage area
2. High cost structure
3. Lack of manpower
4. Lack of communication with clients.
5. Lack of advertisement
6. Customer complain that Hotmail agents take time to receive calls.
Opportunities
1. Impressive packages of dedicated connectivity.
2. Communication done by telemarketing and channels.
3. New packages & Services for customer satisfaction
4. Giving offers like giving client discount in restaurants and online book shop
5. Emerging Markets of high speed internet.
6. Online gamers prefer dedicated connectivity. Threats
1. Local ISP company barriers
2. Price wars with Competitors
3. Bad economy
4. Intense competition
5. Government regulations.
6. Link3 extended their coverage
7. Qubee giving their device free with 3-6 months monthly bill.
Chapter – 02
Roles & Responsibilities:
Daily activity: …show more content…
I have collected some customer’s phone numbers in my database for the purpose of making them call. Then I started talking with customers by phone. Every day I need to make my own database and make 125 call to the customers from these database. I have to introduce our company to the customers by the phone call. I have to say details about our services and benefits. I need to describe our packages, pricing policy, selling policy and required documents. I need to convince them for selling our service. I collected some data from the customer and input that information in my database which we call DOZE
Strength
1. End to end connectivity provided using fiber optic only
2. 24x7 Support Service through own call centre.
3. Proactive Monitoring and Notification.
4. Fast Troubleshooting by area-wise technical team.
5. For Power packs, remaining monthly data carry forward.
6. Payment options: Online, Bank Deposits, B-kash and Door-step collection.
Weakness
1. Lack of coverage area
2. High cost structure
3. Lack of manpower
4. Lack of communication with clients.
5. Lack of advertisement
6. Customer complain that Hotmail agents take time to receive calls.
Opportunities
1. Impressive packages of dedicated connectivity.
2. Communication done by telemarketing and channels.
3. New packages & Services for customer satisfaction
4. Giving offers like giving client discount in restaurants and online book shop
5. Emerging Markets of high speed internet.
6. Online gamers prefer dedicated connectivity. Threats
1. Local ISP company barriers
2. Price wars with Competitors
3. Bad economy
4. Intense competition
5. Government regulations.
6. Link3 extended their coverage
7. Qubee giving their device free with 3-6 months monthly bill.
Chapter – 02
Roles & Responsibilities:
Daily activity: …show more content…
I have collected some customer’s phone numbers in my database for the purpose of making them call. Then I started talking with customers by phone. Every day I need to make my own database and make 125 call to the customers from these database. I have to introduce our company to the customers by the phone call. I have to say details about our services and benefits. I need to describe our packages, pricing policy, selling policy and required documents. I need to convince them for selling our service. I collected some data from the customer and input that information in my database which we call DOZE