Preview

Starbucks and the Segments of the External Enviroment

Better Essays
Open Document
Open Document
1963 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Starbucks and the Segments of the External Enviroment
Starbucks and The Seven Segments of the General Environment
RHanna

October 23, 2011

Starbucks and The Seven Segments of the General Environment

Starbucks is one of the most recognizable coffee retail chains in the world. Their brand focuses on high quality coffee using specialized roasting of beans from many countries around the world. The company began in 1971 in Seattle, Washington with one retail store and it grew to over 2,600 stores in 13 countries by the early 2000’s (Schultz, 2011). They now have operations and retails stores in more than 50 countries around the world (Harrer, 2011). The CEO, Howard Schultz, has developed a mission and guiding principles of how the corporation should handle their day to day business. Starbucks’ mission is “to inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.” (www.Starbucks.com). Starbucks has faced many economic, social, and competitive challenges along the way. Some of these include new entrants of competitors like McDonalds and Dunkin Donuts who offer similar products at lower prices. However, these competitors have yet to imitate the Starbucks environment of what they call “the third place” (Schultz, 2011). This will be explained more as we look further into how the seven segments of the general environment have, and still do, affect Starbucks. The general environment can be defined as uncontrollable factors in society that can indirectly affect a firm’s industry. It is important for a firm, such as Starbucks, to continually monitor and assess these changes or influences that are occurring in society. Many companies fail when they do not properly assess these elements that ultimately affect their strategic competitiveness (Hitt, Ireland & Hoskisson, 2011). Let’s begin by looking into their demographic segment. Starbucks can now be found in almost every community. They strive to bring people and places together



References: If you just have one or two references, you might want to just type them by hand, following these examples: Hall, K. G. (2005, August 29). Web page title. Website title. Retrieved from http://www.kansas.com/mld/kansas/12506343.htm Smith, A. (1999). Article title. Journal name, 8, 243. Wilson, J. B. (1999). Book title. Place of publication: Publisher. Make sure you delete this text before you turn in your paper!

You May Also Find These Documents Helpful

  • Best Essays

    * Herve R, (2004). The past, present and future of Starbucks corporation. Available: http://www.calarosbay.com/files/StarbucksCaseStudy.pdf. Last accessed 30 September 2011.…

    • 4211 Words
    • 17 Pages
    Best Essays
  • Best Essays

    Starbucks Casestudy

    • 4337 Words
    • 18 Pages

    Starbucks is a coffee sensation that is sweeping the world by storm. It all began in 1971 when the first store was opened in Seattle Washington. Starbucks started out as a single coffee shop that sells high quality premium coffee beans. In the 1980’s they expanded their locations but remained in the state of Washington. Starbucks has now expanded its locations all across the US and Canada and many other countries around the world. Starbucks has managed to become the number one coffee selling company in the world without utilizing a huge advertising budget. Starbucks advertising and public relations campaigns consist mainly of news media and social media efforts to get their brand in the spot light. Starbucks rise to fame began slowly and by word of mouth. They generally try to avoid traditional media but have in recent years begun to promote their product due to competition and a minor decline in sales in some stores.…

    • 4337 Words
    • 18 Pages
    Best Essays
  • Best Essays

    Tui Mkt 501 Module 1 Slp

    • 2251 Words
    • 10 Pages

    This Module 1 SLP will be the first part of an in-depth market analysis. The company I have chosen is Starbucks Coffee Company. The first Starbucks opened in 1971 at Pike Place market in Seattle, WA. Eleven years later, Howard Schultz was hired by the company to be the director of retail operations and marketing. The first Starbucks with the current coffee house look and feel was opened in 1984 in downtown Seattle. The Starbucks headquarters is still located in Seattle, WA. Currently, Starbucks is relying on retail expansion, product innovation, and service innovation to achieve this long-term goal once set by current chairman Howard Schultz: “The idea was to create a chain of coffeehouses that would become America’s “third place.” At the time, most Americans had two places in their lives – home and work. But I believed that people needed another place, a place where they could go to relax and enjoy others, or just be by themselves. I envisioned a place that would be separate from home or work, a place that would mean different things to different people.”…

    • 2251 Words
    • 10 Pages
    Best Essays
  • Powerful Essays

    Howard Shultz

    • 1157 Words
    • 5 Pages

    As Cameron et al contend, Schultz took Starbucks and changed it from “a mature commodity business...into a lucrative, fast-growing business where the market share was stolen from the big three wholesale competitors” (154). Under the collaborative leadership of Schultz, the Starbucks organization empowers the people who work in the cafes. Employees are provided continuous encouragement, feedback, and recognition for their achievements.…

    • 1157 Words
    • 5 Pages
    Powerful Essays
  • Powerful Essays

    Starbuck's Strategy

    • 1931 Words
    • 8 Pages

    Ostdick, J. (2012). Rekindling the heart and soul of Starbucks. Success. Retrieved July 14, 2013…

    • 1931 Words
    • 8 Pages
    Powerful Essays
  • Better Essays

    Starbucks is one of America 's true success stories and a wonder of today 's corporate world. A brand known throughout the world, Starbucks is a beacon for coffee lovers everywhere. The coffee house phenomenon that started as a dream to come up with the best coffees, best customer service and best coffee experience any coffee lover would appreciate. Starbucks started as a coffee roasting company with a single store in Seattle Washington, and has come to be one of the most successful companies in the world serving millions. Since its inception in 1971, Starbucks has been a model for what many aspire to but often come up short. The…

    • 925 Words
    • 4 Pages
    Better Essays
  • Better Essays

    Starbucks Strategy

    • 940 Words
    • 4 Pages

    Starbucks’ CEO Howard Shultz had a unique vision to bring the traditional coffee bars of Europe back to the United States after visiting Italy. This today has become a stable in American culture where Starbucks has become more than just a coffee shop but a meeting place for business professionals. Starbucks is even more a part of many individual’s daily routine as a neighborhood meeting place for friends and family to chat and enjoy an inviting atmosphere. This strategic business has embedded remarkable professional ingredients to achieve longevity in a competitive market and culture. Starbucks’ business strategies consist of key elements of organizational culture, innovative consumer relations, and strong effective management competencies to ensure its growth and longevity in its market.…

    • 940 Words
    • 4 Pages
    Better Essays
  • Powerful Essays

    The Starbucks Corporation is well known for its strong positive culture and a willingness to adapt and change. “Starbucks has rearranged their organizational structure to better accommodate customer satisfaction. The CEO of Starbucks announced expansion of their matrix organizational structure last month, They will operate under four U.S. divisions including Western/Pacific, Northwest/Mountain, Southeast/Plains and Northeast/Atlantic” (Starbucks Corporation, 2008). This decision was made when Howard Schultz, founder of Starbucks, returned to the helm as President, CEO, and Chairman. His enthusiasm to bring Starbucks back to its core – all things coffee – and a renewed focus on the customer experience was the driving force behind this reorganization. In one of many e-mails sent to all Starbucks partners, Schultz said, “I pledge to communicate with you about our efforts to improve the currents state of our U.S. Business, reignite the emotional attachment with our customers and make foundational changes to our business; and I have done so in six previous emails” (Schultz, 2008).…

    • 2461 Words
    • 10 Pages
    Powerful Essays
  • Powerful Essays

    Seattle-based Starbucks Corporation is the leading coffeehouse chain in the world. The company currently has operations in more than 44 countries. The main products offered by Starbucks include a wide variety of beverages, coffee beans and brewing equipment, and a wide assortment of snacks and sandwiches. The company also branched into marketing music and books (The Company, 2008).…

    • 1856 Words
    • 8 Pages
    Powerful Essays
  • Good Essays

    Onward: How Starbucks Fought for Its Life without Losing Its Soul. Howard Schultz with Joanne Gordon. New York: Rodale, Inc., 2011. 331 pages.…

    • 1453 Words
    • 6 Pages
    Good Essays
  • Best Essays

    Starbucks Research Paper

    • 3399 Words
    • 14 Pages

    Cited: Kachra, Ariff and Crossan, Mary. “Starbucks” Richard Ivey School of Business. The University of Western Ontario. Ivey Management Services, 1997.…

    • 3399 Words
    • 14 Pages
    Best Essays
  • Good Essays

    Starbucks, an international coffee store, began in Seattle in 1971 as a collaborative of three business partners. In the 1980’s Starbucks began to expand beyond Seattle and the chain began to go internationally. It is reported that as of August, 2012, Starbucks is now located in 58 countries making it an extremely viable force in the coffee industry. Starbucks mission, according to its website, is “to inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.”(Starbucks Website).…

    • 716 Words
    • 3 Pages
    Good Essays
  • Good Essays

    External Environmental Analysis of Starbucks and the Coffee Industry Harold Brown Strategic Management March 3, 2011…

    • 20327 Words
    • 82 Pages
    Good Essays
  • Powerful Essays

    Starbucks Brand Audit

    • 4543 Words
    • 19 Pages

    Starbucks is one of the few brands to develop a strong brand image without investing large amounts of money to marketing and advertising. With its ability to align its brand positioning with consistent brand image, Starbucks delivers its core values to its customers directly with its brand inventory.…

    • 4543 Words
    • 19 Pages
    Powerful Essays
  • Powerful Essays

    Thirty years ago Starbucks was a single store in Seattle 's Pike Place Market selling premium roasted coffee. Today it is a global roaster and retailer of coffee with over 7,000 stores in U.S. and outside U.S. Starbucks Co. set out on its current course in the 1980s when the company 's director of marketing came back from a trip to Italy enchanted with the Italian coffeehouse experience. Schultz persuaded the company 's owner to experiment with the coffeehouse format-and the Starbucks ' experience was born. The basic strategy was to sell the company 's own premium roasted coffee, along with freshly brewed espresso-style coffee beverages, a variety of pastries, coffee accessories, teas, and other products, in a tastefully designed coffeehouse setting. The company also stressed providing superior customer service. Reasoning that motivated employees provide the best customer service, Starbucks ' executives devoted a lot of attention to employee hiring and training programs and progressive compensation policies that gave even part-time employees stock option grants and medical benefits. The formula met with spectacular success in the United States, where Starbucks went from obscurity to one of the best known brands in the country in a decade. (Hill, 2003)…

    • 2423 Words
    • 10 Pages
    Powerful Essays