Presented By:
Mrigank Maitray
Mba (I & B)
Enroll no. A2828414029
Definition
It is basically the personality, communication skills,personal habits, interpersonal skills, managing people, leadership, etc. that characterize relationships with other people.
A person's soft skill is an important part of their individual contribution to the success of an organization. Particularly those organizations dealing with customers face-to-face are generally more successful, if they train their staff to use these skills. For this reason, soft skills are increasingly sought out by employers in addition to standard qualifications. Classification of Soft Skills
It is broadly classified into two categories:
Personal traits
Interpersonal traits
Personal traits
Personal traits includes following :
Time management -
It is the art of doing more in a given time. It is a technique to boost one’s productivity by focusing primarily on the few and important, rather than the many and urgent.
These are very important for achievers and critical for career growth.
Attitude –
It is a very critical personal attribute that expose the real you. Every interaction of a person with another reflects his attitude.
Attitude is how a person reacts in a particular situation . Attitude could be postive, negative, motivated, demotivated, humble, arrogant etc.
Responsibility –
It may be a simple word but hard to practice.
Responsible behaviour is highly sought after in any organisation. People who can take full ownership of a task and offer no excuses are seen as being dependable.
It basically reflects person’s attitude whether they take responsibility as a strength or weakness. Ethics, integrity, values and trust –
There isn’t any other personal attribute that is more important than one’s ethics, values and trustworthiness.
These are important soft skills that strongly colour the mind of management either positively or negatively.
These represents degree of