This direct role has given me exposure to social work. I truly enjoy working with my colleagues in the children contact centre, they have helped me to develop excellent communication skills, appreciate people as individuals and to be patient and understanding. Working in a customer service environment demands good listening skills and an ability to be able to deal with pressure and to deal with people of all ages, nationalities and backgrounds. I have learnt to be able to answer enquiries efficiently and to share my knowledge and advice. Studying a unit in psychology really interested me and made me want to strive to take my interest out of the classroom and into the world of work. My Access to HE in Nursing has broadened my knowledge of the subjects that will help me in a Social Work
This direct role has given me exposure to social work. I truly enjoy working with my colleagues in the children contact centre, they have helped me to develop excellent communication skills, appreciate people as individuals and to be patient and understanding. Working in a customer service environment demands good listening skills and an ability to be able to deal with pressure and to deal with people of all ages, nationalities and backgrounds. I have learnt to be able to answer enquiries efficiently and to share my knowledge and advice. Studying a unit in psychology really interested me and made me want to strive to take my interest out of the classroom and into the world of work. My Access to HE in Nursing has broadened my knowledge of the subjects that will help me in a Social Work