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Social Work and Service User

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Social Work and Service User
Identify The Different Reasons Why People Communicate:

1 To express our feelings:

This is a way were service users who unable to talk can let us know how they feel. We can express our feelings in the way we move or the expression on our faces. The way we can express our feelings with the way we use expressions on our faces can let us know if the service user is the following: * Happy * Upset * If they are in pain * If they need anything * If there hungry
So expressing their feelings is very important for us to be able to give the best care possible.

1.2 Explain how effective communication affects all aspects of own work
Effective communication is to understand service user and assist them in according to that. Nothing can be done properly without a complete communication.
I find it very effective to communicate in all aspects of my own work, without it we would be unable to do a very important part of our job. As we have to find ways to communicate with the following to be able to do our job and give the best care possible: * Staff Members: If we didn’t communicate we wouldn’t be giving the service user the best care. As without communicating between us we wouldn’t know what care has been given and still need to be given to a service user. * Doctors: This is very important for a doctor to communicate between the service user and ourselves without it we wouldn’t know what medication or care is needed and no communication could lead to Mel practice or worse death. * Family: I would class the communication between us and the family very important and good care, as the best form of information to help use give the best care and help do a care plan of likes and dislikes for the service user is from the family as they want the best care given like ourselves. With this information we can provide a happy and peaceful home for them. * Care plans: we communicate with all of the above to make a care plan so we can know as

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