Preview

service

Satisfactory Essays
Open Document
Open Document
13952 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
service
A
SUMMER TRAINING REPORT
ON
EMPLOYEE JOB SATISFICATION AT DAINIK BHASKAR AND DAINIK JAGRAN
SUBMITTED TO
PUNJAB TECHNICAL UNVERSITY JALANDHAR
In partial fulfillment of requirement for the award of degree
Of
MASTER OF BUSINESS ADMINSTRATION (MBA)

Supervised by Submitted by
Ms GAGANDEEP KAUR BAVNEET SANDHU
ASSISTANT PROFESSOR MBA 4RD SEM 1273393

GLOBAL INSTITUE OF MANAGEMENT AND EMERGING TECHNOLOGIES
AMRITSAR
SESSION

CERTIFICATE FROM GUIDE

This is to certify that the project on EMPLOYEE JOB SATISFICATION AT DAINIK BHASKAR carried out by Bavneet Sandhu under my guidance is an original research work and has not been published and conducted before it is based on primary data and due care has been taken to insure all the sources of secondary data and references either from published or unpublished literature or from internet has been duly acknowledged

MS GAGANDEEP

DECLARATION

This is to certify that I, Bavneet Sandhu, student of MBA SEM-4th, Reg. No. 1273393 has undergone summer training in DAINIK BHASKAR CORPORATION limited, Amritsar and prepared the project report entitled “Employee Job Satisfaction at DAINIK BHASKAR”.
All the theory contained in report is from the list of books given in the end in bibliography. I have not copied it from any project report submitted earlier by any other trainee to the organization. This is a purely original and authentic work.

BAVNEET SANDHU MBA SEM-4th ROLL NO.=1273393

ACKNOWLEDGEMENT

It is a matter of Great Pleasure for me in submitting the project report on JOB SATISFACTION OF EMPLOYEES. For the fulfilment of the requirement of my course from PTU, Jalandhar.I am thankful to and owe a deep dept. gratitude to all those who have helped me inpreparing this

You May Also Find These Documents Helpful

  • Powerful Essays

    According to Jex and Britt (2008), job satisfaction is a heavily studied topic in organizational psychology. Job satisfaction is explained as an employee’s evaluation of doing a job favorable or unfavorable. It can be expressed as an employee’s attitude toward doing a daily job. The area of job satisfaction consists of how an employee’s behaviors, feelings, and thoughts are relevant to what is being done at work daily (p. 132).…

    • 1511 Words
    • 5 Pages
    Powerful Essays
  • Powerful Essays

    MGT301 FINal draft

    • 5747 Words
    • 22 Pages

    5. Balzer, W. K. & Gillespie, J. Z. (2007). Job satisfaction. In Rogelberg, S. G. (Ed.). Encyclopedia of industrial and organizational psychology Vol. 1 (pp. 406-413).…

    • 5747 Words
    • 22 Pages
    Powerful Essays
  • Satisfactory Essays

    Service Delivery

    • 710 Words
    • 3 Pages

    Course title : ABP Level 7 Extended Diploma in Leadership and Management in the Health and social care sector (QCF)…

    • 710 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    Job satisfaction conveys the contentment that an individual has with their job. Job satisfaction is a somewhat modern phrase from the time when centuries ago the careers obtainable to a certain individual were frequently prearranged by the profession of that individual’s mother or father. Many factors can influence an individual’s degree of job satisfaction. A number of these factors involve the degree of benefits and pay, the perceived equality of the promotion structure inside an organization, the value of the operational conditions, social relationships,…

    • 819 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    Secondly, we also need understand what reasons play an important role in these satisfaction, and improve that. The employee's promotion satisfaction including whether promotion policies is fair, frequent. and the company's promotion whether can provide better wage, more free time, and less stress. the supervision satisfaction about their feelings about boss. For example, whether the boss provide rewards for the employee's well performance, and whether employee can adapt boss's personalities and leadership style. Coworkers satisfaction is about employee co-workers abilities and personalities. Therefore, it is important to understand whether co-workers has well teamwork ability, assisting ability and communication.…

    • 442 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    and how they affect our behaviours • Compare and contrast the major job attitudes. • Define job satisfaction and show how it can be measured. • Summarize the main causes of job satisfaction.…

    • 926 Words
    • 4 Pages
    Satisfactory Essays
  • Better Essays

    Service Delivery

    • 1665 Words
    • 7 Pages

    The goals of this paper are to research; diagram service delivery processes, and then describe how the process would be effective in the given situation. A research and define service delivery processes in different disciplines or areas to capture the best processes. A service culture will be defined and a description will be given as to why it is important. A description will also be given as to why service employees are critical to the success of delivery in any service organization. Using the writer on personal examples, the writer will discuss the general importance of customers in the successful creation and delivery of service experiences. Last, an internet search will be done to locate three services that the writer is interesting in exploring. The service will be described and outline the advantages and disadvantages of purchasing these services via e-commerce as opposed to the traditional market. The implications that purchasing online has for the service culture and customer experience will be given.…

    • 1665 Words
    • 7 Pages
    Better Essays
  • Good Essays

    service delivery

    • 3655 Words
    • 15 Pages

    The major factor which determines the success of a health and social care organization, is its effectiveness of service delivery. The way they offer their services to their customers, the quality of those services, the expectations of the service quality in the minds of the people, etc are really important, when considering the effectiveness of service delivery. The service delivery and associated service operations play a very critical role in achieving customer satisfaction. Only satisfied customer will have loyalty to the organization. This is very important, as the loyal customers are considered as the most invaluable asset for the business organization, especially in this highly competitive business environment. There are chnaces for having some gaps between the customer’s expectations especially about the service delivery, quality of service, customer service etc and with that of the company’s service delivery strategy. When there is a difference between the customer driven service designs and standards, and with the service delivery, a gap 3 will be created. Every organization, especially service organizations will try to reduce the gap or even o avid the gap 3, by developing service strategies and processes as per the expectations of the customers or as the way the customers wants it. The employees have got great role in overcoming or even avoiding this gap 3. Its all depend upon the service of the employees. If they offer high standard customer service, that will make the customers satisfied. And satisfied customers are loyal customers. The employees actually got the boundary spanning roles and if they are fulfilling their job roles effectively, the service delivery and quality won’t be of any issues. Through their exceptional quality of offering services, to the customers, the employees could even develop a unique service culture which is also essential for determining the success of the entire organization.…

    • 3655 Words
    • 15 Pages
    Good Essays
  • Good Essays

    I, Parmjit kaur, a Student of MBA 20011-13 Batch, Bhai Gurdas Institute of Engg. & Technology, hereby declare that the project on “Employee Engagement at Verka Milk Plant, Sangrur” is my original work and that it has not previously formed the basis for the award of any other Degree, Diploma, Fellowship or other similar titles.…

    • 15412 Words
    • 62 Pages
    Good Essays
  • Powerful Essays

    Certified that this project report entitled “EMPLOYEE SATISFACTION- A CASE STUDY OF HYKON INDIA (P) LTD, THRISSUR” is a record of project work done independently by Miss. Salini.R.Chandran (2008-45-108), under my guidance and supervision and that it has not previously formed the basis for the award of any degree, fellowship or associateship to her.…

    • 16720 Words
    • 67 Pages
    Powerful Essays
  • Satisfactory Essays

    The project “To understand the employee satisfaction aspect of newly joined associates in TCS, Kolkata” was carried out to study and deal with understanding employee perception towards four major functions and…

    • 347 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Services

    • 320 Words
    • 2 Pages

    In case of a product, the, manufacturing and the utilization of product occur as two separate actions, with a time differential. Hence, it is easier for manufacturing organizations to control productions cost and monitor product quality. On the other hand services…

    • 320 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Performance of HRM

    • 1158 Words
    • 5 Pages

    The study of job satisfaction is a topic of wide interest to both people who work in organizations and people who study them. Job satisfaction has been closely related with many organizational phenomena such as motivation, performance, leadership, attitude, conflict, moral etc. Researchers have attempted to identify the various components of job satisfaction, measure the relative importance of each component of job satisfaction and examine what effects these components have on employees’ productivity.1…

    • 1158 Words
    • 5 Pages
    Powerful Essays
  • Powerful Essays

    Employee Attrition

    • 18958 Words
    • 76 Pages

    This is to certify that the Project titled “Employees Satisfaction and Attrition” is a bonafide work carried out by Ms. Aysha Parveen in partial fulfillment for the award of Degree of Master of Business Administration under Punjab Technical University, during the year _20010-2011.…

    • 18958 Words
    • 76 Pages
    Powerful Essays
  • Good Essays

    Customer Satisfaction

    • 8779 Words
    • 36 Pages

    - “Experience is the best Teacher”. But experience is fulfilled only when there is hard work and also good support and cooperation offered by various people that I have been able to compile in this report. It is always wise to appreciate such people who have helped me to complete Internship Program successfully.…

    • 8779 Words
    • 36 Pages
    Good Essays

Related Topics